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Head of Quality Operations (m/w/d)

  • Job
    Full-time
    Senior Level
  • Engineering
  • Hamburg

AI generated summary

  • You need a degree in engineering or sciences, ISO 9001 auditor certification, experience in quality management, knowledge of rubber processing, and strong skills in quality tools and methods.
  • You will lead and develop quality personnel, manage quality activities, oversee budgets, ensure reporting, analyze deviations, conduct audits, and maintain compliance of quality systems and equipment.

Requirements

  • Erfolgreich abgeschlossenes Studium im Bereich Ingenieurwesen, Naturwissenschaften, Qualitätsmanagement oder ähnlicher Disziplin
  • Zertifizierung als Auditor/in nach ISO 9001 (IATF 16949 / VDA 6.3 wünschenswert)
  • Mehrjährige Erfahrung in verschiedenen Qualitätsmanagementfunktionen
  • Umfangreiche Kenntnisse über die Verarbeitung und Produktion von Kautschukmischungen
  • Ausgeprägte Kenntnisse von Qualitätstools (roXtra Dokumentenlenkung, Compliance Quest, SAP QM-Modul)
  • Ausgeprägte Kenntnisse von gängigen Qualitätssicherungsmethoden (A3; 8D; FMEA) und Lean Methoden
  • Erfahrung in der Leitung von Projekten und A3s
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • Sehr gute Teamfähigkeit sowie klare Kommunikation, systematische und strukturierte Arbeitsweise
  • Ausgeprägtes Ownershipverhalten, hohe Einsatzbereitschaft, Umsetzungsstärke
  • Sehr gutes analytisches, systematisches und prozessorientiertes Denkvermögen

Responsibilities

  • Disziplinarische und fachliche Führung von angestellten und gewerblichen Mitarbeitern
  • Durchführung von Mitarbeitergesprächen, Entwicklungsgesprächen und Coachings
  • Sicherstellung der Verfügbarkeit sowie kontinuierliche Qualifizierung des Qualitätspersonals
  • Leitung und Koordinierung aller Q-Aktivitäten der Operations Unit Compounding Center
  • Übersetzung der Werks/Operations Unit Qualitätsstrategie in Maßnahmenpakete und Sicherstellung derer Umsetzung
  • Vorbereitung, Kontrolle und Verwaltung des Budgets für die Q-Kostenstelle
  • Sicherstellung des Qualitätsreportings (KPIs, z.B. bezüglich Ausschuss, Abfall, Kundenreklamationen, etc.)
  • Leiten von Routinen zur Analyse und Verbesserung von Qualitätskennzahlen
  • Einführung und Kontrolle von Maßnahmen zur Verbesserung der Qualitätsleistung
  • Sicherstellung des Kundenbeschwerdemanagements (z.B. 8D Berichte)
  • Ursachenanalyse von Abweichungen im Produktionsgeschehen z.B. durch Auswertung Prozess-/Freigabedaten
  • Planung, Durchführung und Nachverfolgung von Arbeitsplatzaudits in der Produktion
  • Sicherstellung des Betriebs der Wareneingangskontrolle gemäß Produktionslenkungsplan, Produktionsplanung und Standards
  • Gewährleistung des normgerechten Betriebs von Labor- und Qualitätsgeräten

FAQs

What is the primary role of the Head of Quality Operations?

The primary role of the Head of Quality Operations is to lead and coordinate all quality activities within the Operations Unit, ensuring the implementation of the quality strategy and managing the quality personnel.

Is previous experience in quality management required for this position?

Yes, several years of experience in various quality management functions are required for this position.

What qualifications are needed for this role?

Applicants must have a successfully completed degree in engineering, natural sciences, quality management, or a similar discipline, along with certification as an auditor in ISO 9001.

What specific skills are emphasized for the Head of Quality Operations?

Emphasized skills include extensive knowledge of quality tools, quality assurance methods (like A3, 8D, FMEA), project management experience, and excellent analytical and systematic thinking abilities.

Are there language requirements for this position?

Yes, very good German and English language skills in both spoken and written form are required.

What kind of team dynamics are preferred for this role?

The ideal candidate should have strong teamwork skills, clear communication abilities, and a systematic and structured working style.

What benefits are provided for employees in this position?

The company offers benefits such as training opportunities, mobile and flexible working models, sabbaticals, and a focus on work-life balance.

Is there support for diversity and inclusion within the company?

Yes, the company values diversity, inclusion, and belonging, providing equal opportunities regardless of age, gender, nationality, disability, religion, beliefs, or sexual orientation.

What kind of reporting responsibilities does the Head of Quality Operations have?

The Head of Quality Operations is responsible for ensuring quality reporting, including key performance indicators related to waste, customer complaints, and quality performance metrics.

What is the job flexibility for this position?

This position is classified as an onsite job, requiring the employee to work at the location in Hamburg.

Let your ideas shape the future.

Automotive
Industry
10,001+
Employees
1871
Founded Year

Mission & Purpose

Continental is a multinational automotive manufacturing company that specializes in producing a wide range of products for the automotive industry. They are a leading supplier of tires, brake systems, powertrain components, automotive electronics, and other related products. Continental's ultimate mission is to shape the future of mobility by providing innovative solutions that enhance safety, sustainability, and comfort in transportation. Their purpose is to drive progress and improve the mobility experience for people around the world. Continental aims to be a technology-driven company, pioneering advancements in autonomous driving, electric mobility, and smart transportation solutions. They strive to make driving safer, cleaner, and more efficient, while also prioritising customer satisfaction and sustainability. Through their expertise and innovation in automotive technology, Continental aims to positively impact society, the environment, and the future of mobility.

Culture & Values

  • Trust

    Trust is the basis for everything we do and the prerequisite for our success.

  • Passion To Win

    We want to create value on a permanent basis. For this, we give our best.

  • Freedom To Act

    We grow with freedom and its responsibility.

  • For One Another

    We attain top value with a spirit for one another.