Head of Retail - Lounge by Zalando (all genders)

Zalando

Aug 6

Applications are closed

Job
Full-time
Senior Level
Berlin

Requirements

You have at least 8+ years of experience working in a strategy consulting firm and/or Fashion Retail, eCommerce, in a business / commercial role
You combine an analytical mindset with a sharp business mind, proactively creating data-driven insights that you put into action
You enjoy developing and executing a long-term Retail strategy, based on a deep customer understanding
You have a strong collaborative mindset, adept at working closely with commercial, operational, and product teams to execute against commercial targets as well as strategic goals
Proven track record in a leadership role, preferably in leading highly agile teams, and collaborating effectively with your tech stakeholders
You have excellent written and oral communication skills in English; you can effectively communicate at all levels and all formats, including strategy or decision papers

Responsibilities

Customer orientation & Analytical thinking: Always put yourself in our customer’s shoes. You put the customer first, understand what makes her tick, and how you can shape our offer to improve her experience and loyalty. You create an offer that users look for. You fly high and dive deep, enjoying to analyse user behavior, understanding how it drives commercial results, and acting upon your insights.
Strategic thinking: You start with an experience worth creating and then work backwards. You are a clear thinker, finding pleasure in defining a Retail strategy for Lounge by Zalando. You can communicate the strategy clearly to both senior leaders and the broader Zalando community. You enjoy transforming our customer experience and know how to keep the main thing the main thing.
Stakeholder Management: You are a team player. You create trust-based relationships with your commercial and product stakeholders. You put purpose first, ego second. You closely collaborate with your stakeholders to drive our customers’ success.
People Leadership: You are your team’s biggest fan. You lead a team of global and local Retail Managers, and build a scalable organization based on a healthy culture. You grow talent and build careers.

FAQs

What is the job title for this position?

The job title is Head of Retail - Lounge by Zalando (all genders).

Where is this job located?

This job is located in Berlin.

What is the contract type for this position?

The contract type for this position is full-time.

What category does this job fall under?

This job falls under the Business Development & Strategy category.

What are the main responsibilities of the Head of Retail?

The Head of Retail is responsible for shaping the daily offer to customers, deciding on assortment and campaigns for each market, and presenting the offer onsite to drive customer loyalty and commercial success.

What is the company’s stance on diversity and inclusion?

Zalando is committed to being inclusive by design and does not discriminate based on gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status.

What qualifications are required for this position?

Candidates should have at least 8+ years of experience in a strategy consulting firm and/or Fashion Retail, eCommerce, in a business/commercial role, and possess strong analytical and leadership skills.

What benefits are offered with this role?

Benefits include an employee shares program, discounts on fashion and beauty products, paid volunteering days, a hybrid working model, relocation assistance, and health and wellbeing options.

How many vacation days do employees receive?

Employees start with 27 vacation days per year.

Who can I contact for more information about the position?

You can contact Vicky Laughland at vicky.laughland@zalando.de for more information.

Can I apply for this role via email?

No, all applications must be completed using the online form; applications via email are not accepted.

Zalando

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods

Industry

10,001+

Employees

2008

Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.