FAQs
What is the job title for this position?
The job title is Head of Service Design.
What is the reference number for this job?
The reference number is B01-04617.
What department is this position part of?
This position is part of the Vice-President (Operations) department.
Where is the location for this job?
The job is located in London.
What type of working pattern is offered?
The position is offered as full-time.
What is the contract type for this role?
The contract type is permanent.
Is this position eligible for secondment?
No, this position is not available for secondment.
What is the closing date for applications?
The closing date for applications is 26-Jan-2025.
What are the main responsibilities of the Head of Service Design?
The main responsibilities include building and embedding the practice of service design, putting user needs at the center of thinking, and designing high-volume services across the university.
Is part-time or flexible work available for this position?
Yes, applications for part-time, flexible, and job share arrangements are welcomed, with a minimum of 0.5 FTE.
What percentage of time is required on-site for hybrid working?
A minimum of 20% on-site time is required for hybrid working.
What qualities are sought in the ideal candidate?
The ideal candidate should be a strong leader with exceptional influencing skills, experienced in developing and launching services in a large, complex organization, and adept in transformation, change management, and key communications.
What kind of benefits does UCL offer?
UCL offers a generous holiday allowance (41 days), a defined benefit pension scheme, a cycle to work scheme, enhanced parental pay, and various employee support programs, among other benefits.
Is there a commitment to equity, diversity, and inclusion at UCL?
Yes, UCL is committed to equity, diversity, and inclusion, aiming to create a workplace that reflects the diversity of the world’s talent and encourages applications from underrepresented candidates.