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Head of Service, Integrated Care

  • Job
    Full-time
    Senior & Expert Level
  • Healthcare
    Business, Operations & Strategy

AI generated summary

  • You must have senior experience in emergency services, healthcare contact centers, or control rooms. Welsh language skills are desirable.
  • You will lead the operational transformation of services, foster an effective management team, and enhance patient care while promoting diversity and inclusivity in the workforce.

Requirements

  • Following a period of organisational change the Operations Directorate is configuring to both build on our foundations of success and to meet the Trust’s long-term ambitions.
  • If you have senior experience in an emergency service, health care contact centre or control room environment, this role could be right for you.
  • The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Responsibilities

  • The Operations Directorate is configuring to both build on our foundations of success and to meet the Trust’s long-term ambitions.
  • A new structure is rolling out across the service and now is an exciting time to join and help create a stable and effective leadership and management team for this service area.
  • The service has transformed considerably and continues to have ambitious plans for the future.
  • If you feel that you help us further develop and refine the service to help meet health needs of the public in Wales, have the experience, knowledge, and skills for this exciting position and want to be part of something special as we develop #TeamWAST, we would love to hear from you.
  • Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year.
  • Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.
  • The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters.
  • We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups.
  • Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service.
  • Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.
  • All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
  • Applicants are advised to apply early as we reserve the right to close a vacancy prior to the closing date if a high number of applications have been received.

FAQs

What qualifications are required for the Head of Service, Integrated Care position?

Applicants should have senior experience in an emergency service, health care contact centre, or control room environment.

Is speaking Welsh a requirement for this role?

The ability to speak Welsh is desirable, but Welsh and/or English speakers are equally welcome to apply.

What is the application process for this job?

Interested applicants are invited to submit their applications, and those who prefer can apply in Welsh if they wish.

How can I get more information or arrange an informal visit?

For further details or to arrange an informal visit, you can contact Pete Brown, Assistant Director of Operations, Integrated Care, at peter.brown@wales.nhs.uk.

Is there a deadline for applications?

Applicants are advised to apply early, as the vacancy may close prior to the closing date if a high number of applications have been received.

What does the Trust value in its workforce?

The Trust values diversity and aims to create an environment where inclusivity matters, encouraging applications from under-represented groups, including those from BME communities and disability groups.

What kind of work environment can I expect at the Welsh Ambulance Services NHS Trust?

The work environment is diverse and varied, providing fulfilling, challenging, and rewarding careers across the service, aimed at delivering world-class patient care.

Serving the population of Wales, providing emergency responses, pre-hospital and non-emergency patient transport.

Science & Healthcare
Industry
1001-5000
Employees
1998
Founded Year

Mission & Purpose

Welsh Ambulance Services NHS Trust provides emergency medical services across Wales, including ambulance, patient transport, and emergency care. Their ultimate mission is to deliver high-quality, responsive, and compassionate care to patients in need of urgent medical attention. Their purpose is to ensure timely and effective medical assistance, improving patient outcomes and enhancing the overall health and safety of the Welsh community.