FAQs
What is the location for the Head of Services position?
The position is located in Madrid, Madrid, Spain, with preferred options in Milan or Genova, Italy, or Sevilla, Spain. Other locations may also be evaluated as needed.
What is the job ID for this position?
The job ID for this position is R0074543.
What type of job schedule is offered?
The job schedule is full time.
Does the role allow for remote work?
No, the position does not support remote work.
What are the primary responsibilities of the Head of Services role?
The primary responsibilities include driving P&L performance, developing service strategies, overseeing service delivery, managing a team, and building strong customer relationships.
What qualifications are required for this position?
A Bachelor's degree in engineering, business administration, or a related field is required, with a preferred Master's degree. Additionally, a minimum of 10 years of experience in service management, particularly in the power conversion or renewable energy industry, is needed.
What skills are essential for this role?
Essential skills include strong leadership and team management, excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and knowledge of safety, quality, and regulatory standards.
What is the target for customer engagement in this role?
The role involves developing and maintaining strong relationships with key customers and acting as a point of contact for service-related inquiries and issues.
Is there any specific industry experience preferred for candidates?
Yes, experience in the power conversion or renewable energy industry, specifically with digital and automation solutions, is preferred.
Are there opportunities for professional development in this position?
Yes, the role includes providing leadership and support to a team to ensure high performance and professional development.
What does the company offer in terms of employee benefits?
Employee benefit programs are tailored to each country and depend on the location of employment and job grade, with more details provided during the interview process.