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Health & Benefits Associate

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WTW

5d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Hartford

AI generated summary

  • You need 2+ years in benefits consulting, strong project management, client service, communication, analytical skills, Excel/PowerPoint proficiency, and a Life/Health license within 90 days. CEBS encouraged.
  • You will manage health and benefits projects, support client services, prepare meeting materials, assist with vendor procurement, analyze plans, and ensure compliance with standards.

Requirements

  • 2+ years’ experience in professional services, ideally gained in a benefit consulting/brokerage firm or health underwriting / actuarial function of an insurance company
  • Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget
  • Strong client service orientation and ability to respond to all communications effectively and in a timely manner
  • Proven ability to identify and resolve issues
  • Strong written and verbal communication skills
  • Self-starter attitude and ability to work independently and as part of a team
  • Strong analytical, creative and integrative skills
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • Pursuit of CEBS designation, or health and welfare actuarial / underwriting training encouraged

Responsibilities

  • Materially contribute to core health and benefits projects supporting the design and management of group medical, dental, wellbeing, life, disability and absence management benefits for clients. Responsibilities include:
  • Partnering with client service team leader to deliver superior project management
  • Providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.)
  • Preparation for client meetings (prepare agendas and materials, coordinate resources, etc.)
  • Supporting vendor procurement, implementation, and optimization activities
  • Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary
  • Contributing to completion of reports and administrative actions for clients including Form 5500 filings, policy checking and delivery, monthly reporting of client and carrier information, summary plan descriptions and certificates
  • Supporting client service team leader in benefit plan analysis, design, cost savings and funding strategies
  • Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards
  • Facilitating benchmarking studies and other research; providing value added analyses and summaries
  • Analyzing and comparing vendor products, services and contracts
  • Building relationships internally and collaborating effectively on cross-functional teams

FAQs

What is the role of a Health & Benefits Associate?

The Health & Benefits Associate contributes to a variety of projects involving the design, financing, and management of health and benefit programs, supporting project managers and interfacing with clients and vendors.

What qualifications are required for this position?

The ideal candidate should have 2+ years of experience in professional services, preferably in benefit consulting or health underwriting, strong client service skills, and proficiency in Microsoft Office, especially Excel and PowerPoint.

Is a specific licensing requirement associated with this job?

Yes, a State Life and Health license is required within 90 days of joining the position.

How many projects can a Health & Benefits Associate manage at once?

The role requires the ability to manage multiple projects simultaneously while delivering quality results on time and within budget.

Will there be support for further education or certifications?

Yes, pursuit of the CEBS designation or health and welfare actuarial/underwriting training is encouraged.

What kind of work environment can a Health & Benefits Associate expect?

The position will operate in a hybrid work setup, allowing some degree of remote work.

Is prior experience in a specific field preferred?

Yes, experience in a benefit consulting/brokerage firm or health underwriting/actuarial function of an insurance company is preferred.

What skills are emphasized for this role?

Strong analytical, creative, and integrative skills, along with effective written and verbal communication abilities, are emphasized for the role.

How important is client service in this position?

Client service is critically important; the associate must provide superior client service and respond to communications effectively and promptly.

Will the Health & Benefits Associate collaborate with other teams?

Yes, the role involves building relationships internally and collaborating effectively with cross-functional teams.

We transform tomorrows

Finance
Industry
10,001+
Employees
2016
Founded Year

Mission & Purpose

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.