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  • Job
    Full-time
    Entry Level
  • Healthcare
  • Chester, +2

AI generated summary

  • You must assist clinicians, communicate with patients, handle clerical tasks, order supplies, maintain equipment, and ensure safety of valuables, working Monday to Friday.
  • You will assist clinicians, handle patient communication, manage clerical tasks, order supplies, maintain equipment cleanliness, and ensure safe handling of patient valuables.

Requirements

  • To assist Clinicians treating patients in an outpatient setting. Prioritising own workload.
  • Escort and chaperone patients as appropriate.
  • Communicate with patients/carers taking into consideration the needs of the individual.
  • Undertake some clerical duties such as filing.
  • Undertake ordering of supplies, within agreed stock levels, ensuring stored correctly.
  • Ensure availability, cleanliness and maintenance of equipment.
  • Assist in the safe handling of patients valuables and property.
  • Adhere to Wirral Hospital objectives, policies, protocols and guidelines.
  • You will be required to work days, Monday-Friday.

Responsibilities

  • To assist Clinicians treating patients in an outpatient setting. Prioritising own workload.
  • Escort and chaperone patients as appropriate.
  • Communicate with patients/carers taking into consideration the needs of the individual.
  • Undertake some clerical duties such as filing.
  • Undertake ordering of supplies, within agreed stock levels, ensuring stored correctly.
  • Ensure availability, cleanliness and maintenance of equipment.
  • Assist in the safe handling of patients valuables and property.
  • Adhere to Wirral Hospital objectives, policies, protocols and guidelines.

FAQs

What is the main role of a Health Care Assistant in the ENT outpatient clinics?

The main role is to assist Clinicians in treating patients in an outpatient setting, while also undertaking some clerical and domestic duties to ensure a safe environment.

What are the working hours for this position?

You will be required to work days, Monday to Friday.

What qualities are important for a Health Care Assistant in this role?

Initiative and motivation are a must, along with the ability to communicate effectively with patients and prioritize one's own workload.

Will I be required to perform clerical duties in this role?

Yes, some clerical duties such as filing and ordering supplies will be part of your responsibilities.

What is the environment like at Wirral University Teaching Hospital?

It is described as having competent and caring staff, ensuring a warm and friendly welcome for new colleagues.

Is there an opportunity for personal and professional development in this role?

Yes, the position offers an opportunity to learn and develop your skills in the healthcare sector.

How can I get in touch for further details or to arrange an informal visit?

You can contact Ursula Scully, the Unit Manager, via email at u.scully@nhs.net or by phone at 0151 678 5111, and ask to be put through to extension 3573/2583 at Arrowe Park.

What type of environment does the Wirral region provide for its residents?

The Wirral peninsula boasts a stunning coastline and beautiful countryside surroundings, along with great activities for its residents.

What kind of transport links are available in the Wirral?

The Wirral is easily accessible with excellent transport links including motorway, train, bus, and ferry connections to major cities like Liverpool, Chester, and Manchester, as well as neighboring North Wales.

Science & Healthcare
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Wirral University Teaching Hospital NHS Foundation Trust provides comprehensive healthcare services across multiple sites in the Wirral area. Their ultimate mission is to deliver high-quality, patient-centered care, ensuring the well-being and health of the local community. Their purpose is to offer accessible, effective, and compassionate medical services, continuously improving healthcare standards and patient experiences through innovation and dedicated service.