FAQs
What is the main role of a Healthcare Support Worker in the Acute Medical Unit?
The main role of a Healthcare Support Worker in the Acute Medical Unit is to provide valued-based care to patients, assisting with personal hygiene, rehabilitation, nutrition, and monitoring vital signs under the direction of a Registered Nurse.
What types of patients will I be working with in this role?
You will be working with a mixture of medically expected patients in a fast-paced environment, focusing on same-day and rapid diagnostics with the goal of facilitating same-day discharges.
Are there flexible shift options available?
Yes, the position requires a flexible team player to work a mixture of shifts across a 7-day rota, which supports high-quality patient care and a healthy work-life balance.
What qualifications or training are required to apply for this position?
While specific qualifications are not listed, candidates should be flexible, possess excellent communication skills, and will undergo training and assessment to assist in various healthcare duties.
What additional benefits does Torbay Hospital offer to its employees?
Employees at Torbay Hospital enjoy benefits such as an NHS Pension Scheme, childcare at a day nursery, a generous holiday entitlement, staff discounts, career development and training opportunities, and access to a 24-hour employee support helpline.
How can I contact the hiring manager for more information about the position?
You can contact Hayley Chamberlain, the Unit Manager, by email at hayleychamberlain@nhs.net or by phone at 01803654269 for more information or to arrange an informal visit.
Is there a focus on career development in this role?
Yes, the job emphasizes career development and training opportunities for staff, providing a pathway for professional growth within the organization.
Where is Torbay Hospital located, and what is the surrounding area like?
Torbay Hospital is located in a region that is attractive for those looking to live by the sea, near Dartmoor and Exmoor National Parks, and within a short drive to Plymouth and Exeter, which offer cultural, maritime, and shopping experiences.
What kind of work culture can I expect at Torbay Hospital?
The work culture at Torbay Hospital is described as caring, committed, and inclusive, with a focus on quality, innovation, and driving improvements in patient care.
What types of tasks will I be expected to perform in this role?
Tasks include assisting with personal hygiene, feeding and hydration, rehabilitation support, monitoring vital signs, basic life support, simple dressings, and escorting patients to other departments for investigations or treatment.