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Healthcare Support Worker - Acute Medical Unit

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare
  • Plymouth, +1

AI generated summary

  • You must assist with patient care tasks, including hygiene, nutrition, monitoring vitals, and supporting rehabilitation. Competency in equipment and basic nursing duties is essential.
  • You will assist with patient care, hygiene, nutrition, monitoring vital signs, basic treatments, and support rehabilitation while ensuring fluid balance and accompanying patients for tests.

Requirements

  • Follow the individual plan of care for each patient when undertaking the following:
  • Bed making
  • Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
  • Assist with treatment and prevention of pressure areas and continence management for all patients
  • Assist patients with elimination requirements, including catheter care
  • Assist patients to rehabilitate, working with physiotherapy and occupational therapists
  • Assist patients with choosing and recording intake of meals
  • Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required
  • Complete nutritional assessment records and weigh patients as required
  • Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
  • Use equipment competently following training
  • Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
  • Following training and assessment, assist the Registered Nurse in other duties if appropriate including:
  • Simple dressings
  • Assisting with out-patient clinics
  • Routine specimens and urine testing
  • Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels
  • Blood glucose monitoring
  • Venepuncture and Cannulation
  • Basic life support

Responsibilities

  • Follow the individual plan of care for each patient when undertaking the following:
  • Bed making
  • Assist patients with personal hygiene including care of hair, nails, oral hygiene and shaving
  • Assist with treatment and prevention of pressure areas and continence management for all patients
  • Assist patients with elimination requirements, including catheter care
  • Assist patients to rehabilitate, working with physiotherapy and occupational therapists
  • Assist patients with choosing and recording intake of meals
  • Feed patients, encouraging patients to drink and replenishing water jugs when necessary, maintain fluid balance charts as required
  • Complete nutritional assessment records and weigh patients as required
  • Monitoring and maintaining fluid balance records, food and weight charts as required for individual patients under the direction of a Registered Nurse, recording and reporting findings as required
  • Use equipment competently following training
  • Escort patients to other departments/hospitals for investigation or treatment as necessary, ensuring relevant paperwork/x-rays are available
  • Following training and assessment, assist the Registered Nurse in other duties if appropriate including:
  • Simple dressings
  • Assisting with out-patient clinics
  • Routine specimens and urine testing
  • Taking and recording of temperature, pulse, blood pressure and oxygen saturation levels
  • Blood glucose monitoring
  • Venepuncture and Cannulation
  • Basic life support

FAQs

What is the main role of a Healthcare Support Worker in the Acute Medical Unit?

The main role of a Healthcare Support Worker in the Acute Medical Unit is to provide valued-based care to patients, assisting with personal hygiene, rehabilitation, nutrition, and monitoring vital signs under the direction of a Registered Nurse.

What types of patients will I be working with in this role?

You will be working with a mixture of medically expected patients in a fast-paced environment, focusing on same-day and rapid diagnostics with the goal of facilitating same-day discharges.

Are there flexible shift options available?

Yes, the position requires a flexible team player to work a mixture of shifts across a 7-day rota, which supports high-quality patient care and a healthy work-life balance.

What qualifications or training are required to apply for this position?

While specific qualifications are not listed, candidates should be flexible, possess excellent communication skills, and will undergo training and assessment to assist in various healthcare duties.

What additional benefits does Torbay Hospital offer to its employees?

Employees at Torbay Hospital enjoy benefits such as an NHS Pension Scheme, childcare at a day nursery, a generous holiday entitlement, staff discounts, career development and training opportunities, and access to a 24-hour employee support helpline.

How can I contact the hiring manager for more information about the position?

You can contact Hayley Chamberlain, the Unit Manager, by email at hayleychamberlain@nhs.net or by phone at 01803654269 for more information or to arrange an informal visit.

Is there a focus on career development in this role?

Yes, the job emphasizes career development and training opportunities for staff, providing a pathway for professional growth within the organization.

Where is Torbay Hospital located, and what is the surrounding area like?

Torbay Hospital is located in a region that is attractive for those looking to live by the sea, near Dartmoor and Exmoor National Parks, and within a short drive to Plymouth and Exeter, which offer cultural, maritime, and shopping experiences.

What kind of work culture can I expect at Torbay Hospital?

The work culture at Torbay Hospital is described as caring, committed, and inclusive, with a focus on quality, innovation, and driving improvements in patient care.

What types of tasks will I be expected to perform in this role?

Tasks include assisting with personal hygiene, feeding and hydration, rehabilitation support, monitoring vital signs, basic life support, simple dressings, and escorting patients to other departments for investigations or treatment.

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.