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Heart of House Specialist (Steward)

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
    Facilities Management
  • Cape Town

AI generated summary

  • You need 6 months to 1 year of experience in a similar role, the ability to work independently, a customer focus, team spirit, and flexible availability. Preference for South African citizens.
  • You will clean kitchen areas, operate dishwashing equipment, manage deliveries, rotate stock, maintain cleanliness, and ensure proper waste disposal while adhering to safety protocols.

Requirements

  • 6 months to 1-year experience as a cleaner or steward working in a similar hospitality environment
  • Ability to work without supervision
  • Customer / staff focused
  • Team orientation
  • Able to work flexible hours and shifts
  • Preference will be given to South African citizens

Responsibilities

  • Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.
  • Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment.
  • Receive deliveries, store perishables properly, and rotate stock.
  • Ensure clean wares are stored in appropriate areas.
  • Use detergent, rinsing, and sanitizing chemicals to clean dishes.
  • Rack and spray all racked items with hot water to loosen and remove food residue.
  • Sort, soak, and wash/re-wash silverware.
  • Empty and maintain trashcans and dumpster area.
  • Clean and mop all areas in assigned departments.
  • Dispose of glass in the proper containers.
  • Break down cardboard boxes and place them and other recyclables in the recycle bin.
  • Protect company assets.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager;

FAQs

What is the job title for this position?

The job title for this position is Heart of House Specialist (Steward).

Where is the location of the job?

The job is located at The Westin Cape Town, Convention Square, Cape Town, South Africa, 8000.

What are the required experience and qualifications for this position?

The required experience includes 6 months to 1 year as a cleaner or steward in a similar hospitality environment, the ability to work without supervision, a customer/staff focus, team orientation, flexibility in hours and shifts, and preference may be given to South African citizens.

What are the key responsibilities of a Heart of House Specialist?

Key responsibilities include operating cleaning equipment, washing and disinfecting kitchen areas, receiving and storing deliveries, ensuring clean wares are stored properly, maintaining cleanliness in assigned departments, and supporting team goals.

Is this a management position?

No, this position is classified as non-management.

What is the work schedule for this position?

The schedule for this position is full-time.

Does this position require teamwork?

Yes, this position emphasizes teamwork and developing positive working relationships with others.

What kind of environment does this job operate in?

This job operates in a hospitality environment, specifically within a hotel setting.

Are there any specific safety protocols to follow?

Yes, the position requires following all company and safety protocols, reporting unsafe conditions, and completing safety training.

Are there any opportunities for career growth within this role?

Yes, associates are encouraged to embrace well-being practices and engage with the brand, which may lead to potential career growth within the company.

Does Marriott International support diversity and inclusion?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Will the company provide training for this position?

Yes, the position may involve training related to safety and operational procedures.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.