FAQs
What is the job title for this position?
The job title is Help Desk e IT Support con esperienza.
What type of company is NETtoWORK?
NETtoWORK is an Italian company founded in 2016, operating in the service sector to meet customer needs by offering personalized services.
What are the main responsibilities of this role?
The main responsibilities include managing physical and virtual workstations, implementing Mobile Device Management solutions, and providing support for Office Automation applications.
What systems will I be working with?
You will be working with Microsoft Windows, Apple MacOS/iOS, Microsoft Office, Acrobat, and managing systems through Office365/Microsoft365.
What are the required qualifications for this job?
Required qualifications include knowledge of email systems, Active Directory services, networking and security principles, good communication and negotiation skills, troubleshooting abilities, and a team-oriented attitude. Knowledge of English at level B1 is also required.
Is there any preference for certifications?
Yes, having Microsoft certifications and specialized courses in the IT field will be considered a preferential title.
What are the working hours for this position?
The working hours are full-time.
Where is the job location?
The job location is in Milan and its surrounding areas (Hinterland).
Is training provided for new technologies?
Yes, there is an expectation for staff to be open to training and research on new technologies.
How important are communication skills for this role?
Good communication and negotiation skills are essential for this role, along with troubleshooting and problem-solving abilities.