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Help Desk e IT Support con esperienza

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NETtoWORK

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    IT & Cybersecurity
  • Milan

AI generated summary

  • You should have knowledge of email systems, Active Directory, networking/security principles, and strong problem-solving skills. English B1 required; Microsoft certifications preferred.
  • You will manage physical and virtual workstations, configure Windows and MacOS systems, handle Office Automation applications, oversee Office365 tenants, and utilize remote management tools.

Requirements

  • Requisiti richiesti:
  • Conoscenza dei sistemi di posta elettronica
  • Conoscenza dei servizi di Active Directory
  • Conoscenza dei principi dei sistemi di networking e security.
  • buone capacità comunicative e negoziali, attitudine a Troubleshooting e forte propensione al Problem Solving.
  • attitudine alla formazione e ricerca sulle nuove tecnologie e al lavoro in team
  • Si richiede la conoscenza della lingua Inglese Livello B1
  • Saranno considerate titolo preferenziale eventuali certificazioni Microsoft e corsi di specializzazione in campo informatico.

Responsibilities

  • della gestione di postazioni di lavoro fisiche e virtuali
  • soluzioni MDM (Mobile Device Management) e applicazioni di Office Automation
  • Installazione, configurazione e gestione dei sistemi operativi Microsoft Windows
  • Installazione, configurazione e gestione dei sistemi Apple MacOS/iOS
  • Installazione, aggiornamento e gestione dei principali applicativi di Office Automation quali Microsoft Office, Acrobat, ecc.
  • Gestione tenant Office365/Microsoft365
  • Gestione sistemi MDM (Mobile Device Management)
  • Utilizzo di tools per la gestione remota

FAQs

What is the job title for this position?

The job title is Help Desk e IT Support con esperienza.

What type of company is NETtoWORK?

NETtoWORK is an Italian company founded in 2016, operating in the service sector to meet customer needs by offering personalized services.

What are the main responsibilities of this role?

The main responsibilities include managing physical and virtual workstations, implementing Mobile Device Management solutions, and providing support for Office Automation applications.

What systems will I be working with?

You will be working with Microsoft Windows, Apple MacOS/iOS, Microsoft Office, Acrobat, and managing systems through Office365/Microsoft365.

What are the required qualifications for this job?

Required qualifications include knowledge of email systems, Active Directory services, networking and security principles, good communication and negotiation skills, troubleshooting abilities, and a team-oriented attitude. Knowledge of English at level B1 is also required.

Is there any preference for certifications?

Yes, having Microsoft certifications and specialized courses in the IT field will be considered a preferential title.

What are the working hours for this position?

The working hours are full-time.

Where is the job location?

The job location is in Milan and its surrounding areas (Hinterland).

Is training provided for new technologies?

Yes, there is an expectation for staff to be open to training and research on new technologies.

How important are communication skills for this role?

Good communication and negotiation skills are essential for this role, along with troubleshooting and problem-solving abilities.

Your connections, your success

Human Resources
Industry
1-10
Employees
2016
Founded Year

Mission & Purpose

Nettowork provides specialised recruitment and staffing solutions for businesses, helping companies find the right talent for their needs. Their ultimate mission is to streamline the hiring process, ensuring that companies connect with qualified candidates efficiently. Their purpose is to support businesses in building strong teams by offering a range of services, including job posting, candidate selection, and customised recruitment solutions to enhance workforce productivity and company growth.