Logo of Huzzle

Help Desk e It Support Junior

image

NETtoWORK

13d ago

  • Job
    Full-time
    Entry & Junior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Milan

AI generated summary

  • You should know email systems, Active Directory, networking/security principles, have good communication skills, troubleshooting ability, and team spirit. B1 English, MS certifications are a plus.
  • You will manage physical and virtual workstations, configure Windows and Mac systems, oversee Office365 tenants, implement MDM solutions, and use remote management tools.

Requirements

  • Conoscenza dei sistemi di posta elettronica
  • Conoscenza dei servizi di Active Directory
  • Conoscenza dei principi dei sistemi di networking e security.
  • buone capacità comunicative e negoziali,
  • attitudine a Troubleshooting e forte propensione al Problem Solving.
  • attitudine alla formazione e ricerca sulle nuove tecnologie e al lavoro in team
  • conoscenza della lingua Inglese Livello B1
  • Saranno considerate titolo preferenziale eventuali certificazioni Microsoft e corsi di specializzazione in campo informatico.

Responsibilities

  • della gestione di postazioni di lavoro fisiche e virtuali
  • soluzioni MDM (Mobile Device Management) e
  • applicazioni di Office Automation
  • Installazione, configurazione e gestione dei sistemi operativi Microsoft Windows
  • Installazione, configurazione e gestione dei sistemi Apple MacOS/iOS
  • Installazione, aggiornamento e gestione dei principali applicativi di Office Automation quali Microsoft Office, Acrobat, ecc.
  • Gestione tenant Office365/Microsoft365
  • Gestione sistemi MDM (Mobile Device Management )
  • Utilizzo di tools per la gestione remota

FAQs

What is the job title for this position?

The job title is Help Desk e IT Support Junior.

What is the main focus of the job?

The main focus of the job is to provide on-site assistance to users in the field of Information Technology.

What specific tasks will the position involve?

The position will involve managing physical and virtual workstations, MDM solutions, and office automation applications.

What operating systems should candidates be familiar with?

Candidates should be familiar with Microsoft Windows, Apple MacOS, and iOS.

Are there any specific software applications that necessary experience with?

Yes, candidates should have experience with major office automation applications such as Microsoft Office and Acrobat.

What qualifications are preferred for this position?

Preferred qualifications include Microsoft certifications and specialized courses in the IT field.

What are the language requirements for this role?

Candidates should have knowledge of the English language at a B1 level.

What type of work environment does this position offer?

The position offers a full-time work environment, centered in Milano and its hinterland.

Is teamwork a requirement for this position?

Yes, the position requires a strong aptitude for teamwork and collaboration.

Are there opportunities for training and learning new technologies?

Yes, the role requires an attitude towards learning about new technologies and approaches.

How important are communication skills for this job?

Good communication and negotiation skills are considered essential for this position.

Your connections, your success

Human Resources
Industry
1-10
Employees
2016
Founded Year

Mission & Purpose

Nettowork provides specialised recruitment and staffing solutions for businesses, helping companies find the right talent for their needs. Their ultimate mission is to streamline the hiring process, ensuring that companies connect with qualified candidates efficiently. Their purpose is to support businesses in building strong teams by offering a range of services, including job posting, candidate selection, and customised recruitment solutions to enhance workforce productivity and company growth.