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HMCTS Bailiff - Wrexham Law Courts (County)

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HM Courts & Tribunals Service (HMCTS)

Sep 12

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Government & Politics
  • Wrexham
    Remote

Requirements

  • - A driving licence
  • - A road worthy vehicle is essential for the role
  • - There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required
  • - Great communication skills – both written and verbal
  • - Commitment to providing a brilliant service for our customers
  • - Ability to handle difficult conversations
  • - Ability to provide information, quickly and clearly
  • - A real passion for supporting and helping people

Responsibilities

  • - Play a vital role working on the front line, dealing with people who are at some of the most challenging points of their lives.
  • - Visiting people in their homes and businesses.
  • - Calmly explain why you are visiting and what options are available to help resolve matters.
  • - Demonstrate empathy for court users.
  • - Be non-judgmental but focused on carrying out your role whilst fully respecting the customers that you meet.
  • - Manage your workload but be adaptable.
  • - Participate in full bailiff training, which includes training on the Court Management systems and further mentoring from an experienced member of staff whilst out in the field.
  • - Make a difference in HMCTS and develop your career within the Civil Service.

FAQs

What is the salary for the HMCTS Bailiff position?

The salary for the HMCTS Bailiff position is £22,940.

Is this position permanent?

Yes, the position is permanent.

What type of contract is being offered for this role?

The contract type being offered is permanent.

What are the working patterns for this role?

The working pattern is flexible working and full-time.

What qualifications are required for this position?

A full UK driving licence and access to a roadworthy vehicle are essential for the role.

Is full training provided for this role?

Yes, full bailiff training is provided, along with mentoring from an experienced member of staff.

What benefits are included with this job?

Benefits include access to learning and development, a Civil Service Pension, annual leave, and public holidays, among others.

What driving requirements are there for this job?

You must have a valid EU or UK driving licence, access to your own vehicle for work purposes, and be fit to drive.

What locations will the bailiff be required to visit?

The bailiff will be required to travel across North East Wales, Welshpool, and Newtown in Dyfed Powys.

What skills are essential for the HMCTS Bailiff role?

Essential skills include excellent communication, the ability to handle difficult conversations, and a commitment to providing a great customer service.

Is there a probation period associated with this position?

Yes, there is a probation period before candidates can opt for the car leasing scheme.

What steps are taken during the selection process?

The selection process uses Success Profiles, assessing your behaviours, strengths, and experience.

Are there nationality requirements for this job?

Yes, the job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, and certain EU nationals under specific circumstances.

Will a criminal record check be required?

Yes, successful candidates must undergo a criminal record check as part of the recruitment process.

How can I apply for this position?

You can apply for the position through the provided link to the official job application page.

Who can I contact for more information regarding the application?

You can contact the SSCL Recruitment Enquiries Team via the provided email or telephone number for any queries related to the application.

What is the role of a Bailiff within HMCTS?

As a Bailiff, you will work on the front line, assisting individuals facing challenging circumstances and facilitating the administration of justice.

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HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV

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