HMCTS Bailiff - Wrexham Law Courts (County)

HM Courts & Tribunals Service (HMCTS)

Sep 13

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Government & Politics
Wrexham

Requirements

- A driving licence
- A road worthy vehicle is essential for the role
- There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required
- Great communication skills – both written and verbal
- Commitment to providing a brilliant service for our customers
- Ability to handle difficult conversations
- Ability to provide information, quickly and clearly
- A real passion for supporting and helping people
- Driving is an essential part of the job role
- You must be fit to drive and have a valid EU or UK Driving licence
- You must have access to and be able and ready to use your own car for work purposes
- For insurance purposes, drivers of lease vehicles, pool or hire cars must have a UK driving licence for over 12 months
- Drivers using their own car must have insurance for work related travel
- All work mileage is paid for in accordance with the allowances in place, as amended from time to time
- You should be familiar with using IT and be comfortable with receiving training on the courts case management systems
- Regular travel will be required across North East Wales, Welshpool and Newtown in Dyfed Powys
- Full UK driving licence

Responsibilities

- As a Bailiff you will play a vital role working on the front line, dealing with people who are at some of the most challenging points of their lives.
- If you have excellent customer service skills, prefer working away from an office, enjoy working by yourself or in a small team and like your days to be varied and flexible, then working as a bailiff may be the job for you.
- To be a successful Bailiff, you will be an excellent communicator.
- You need to be able to swiftly assess circumstances, adapt accordingly and be a confident leader in emotionally charged situations.
- You will be able to plan your days to manage your workload but should be adaptable.
- As a Bailiff you will be visiting people in their homes and businesses, you must be able to calmly explain why you are visiting and what options are available to help resolve matters.
- You must be able to demonstrate empathy for court users, be non-judgmental but focussed on carrying out your role whilst fully respecting the customers that you meet.
- This is a fantastic opportunity to be part of a supportive team.
- Our work is varied and rewarding, attracting people from all backgrounds and walks of life.
- You will receive full bailiff training which includes training on the Court Management systems and further supported with mentoring from an experienced member of staff whilst out in the field.
- Not to be confused with private Bailiffs, this role gives you the opportunity to make a difference in HMCTS and develop your career within the Civil Service.

FAQs

What is the salary for the HMCTS Bailiff position?

The salary for the HMCTS Bailiff position is £22,940.

What type of contract is being offered for this role?

This role offers a permanent contract.

Is this position part-time or full-time?

This position is a full-time role with flexible working options.

What are the driving requirements for this job?

You must have a full UK driving licence and access to a roadworthy vehicle for work purposes.

What kind of training will be provided?

You will receive full bailiff training, including training on the Court Management systems and mentoring from an experienced member of staff while out in the field.

Is a Civil Service pension included with this job?

Yes, this job includes a Civil Service Pension with an employer contribution of 28.97%.

What are the main responsibilities of a Bailiff?

The main responsibilities include visiting people in their homes and businesses, explaining the purpose of the visit, and helping to resolve matters compassionately.

Are there any nationality requirements for this position?

Yes, this job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth nations with the right to work in the UK, and certain other groups.

What kinds of skills are necessary for this role?

Excellent communication skills, the ability to handle difficult conversations, and a commitment to customer service are essential for this role.

How can candidates apply for this position?

Candidates can apply for this position through the provided link to the job application page.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law

Industry

1001-5000

Employees

2011

Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV