FAQs
What are the primary responsibilities of the Head of Trade Non-Energy Operations?
The primary responsibilities include planning, organizing, managing, and controlling the operations related to Natural Resources Mineral commodities, coordinating inspection activities, managing operational performance, ensuring adequate manpower resources, overseeing fleet management, and performing quality checks on reports.
What qualifications are required for this position?
A National Diploma/Degree in Quality Management and/or Chemical Engineering is required, along with 5 years of proven experience in the sector or relevant functions. Recognized qualifications through Recognition of Prior Learning may also be considered.
Is proficiency in any specific software required for this role?
Yes, proficiency in Microsoft Word and Excel is required for this position.
What type of experience is preferred for candidates applying for this position?
Candidates should have experience related to quality management, chemical engineering, and operations within the mineral commodities sector.
Are there any language requirements for this position?
Yes, proficiency in English (reading, speaking, and writing) is required for this position.
What are the key performance indicators for this role?
Key performance indicators include operational performance metrics, client satisfaction/dissatisfaction rates, win/loss rates for proposals, and revenue summaries.
Will this position involve any client interactions?
Yes, the position will involve liaison and technical support to clients, as well as attending meetings as per client requirements.
Is knowledge of any specific standards necessary for this role?
Yes, working knowledge of ISO 17025 is necessary for this position.
What is expected regarding safety and quality management?
The role requires adherence to all quality and safety requirements of the SGS management system, as well as the continuous improvement of the quality management system.
Who does the Head of Trade Non-Energy Operations report to?
The Head of Trade Non-Energy Operations reports directly to the Regional Manager.