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HOD: Minerals Trade Non-Energy Operations

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SGS

4d ago

  • Job
    Full-time
    Senior Level
  • Logistics
  • Johannesburg
  • Quick Apply

AI generated summary

  • You need a National Diploma/Degree in Quality Management/Chemical Engineering or 5 years' relevant experience, English proficiency, computer literacy, and ISO 17025 knowledge.
  • You will coordinate inspections, manage operational performance, oversee fleet management, assist with project costing, and ensure quality checks and client support while adhering to safety standards.

Requirements

  • National Diploma/Degree in Quality Management and/or Chemical Engineering – and/or 5 years proven experience in the sector or within the company in the functions, knowledge, skills and experience sufficient to be recognized as a qualification through Recognition of Prior Learning
  • Languages: Proficiency in English (Read, Speak, Write)
  • Computer Literacy in word and excel.
  • Working Knowledge of ISO 17025

Responsibilities

  • To coordinate inspection activities (planning, executing, and controlling) with the relevant branch supervisors and commodity coordinators.
  • Manage and monitor operational performance at each location in terms of queries on quality and staffing.
  • Assist Regional manager in the costing of projects.
  • Ensure that adequate and appropriate manpower resources, equipment and tools are available for total operational efficiency by coordinating with branch supervisors.
  • Assist the Regional manager in effectively managing and continuously improving the quality management system, and the implementation of any certifications and accreditation systems within the business lines.
  • Responsible for overseeing fleet management, i.e. use of SGS vehicles by reviewing vehicle logs monthly.
  • Ensure liaison and technical support to all present and potential clients by coordinating with commodity coordinators.
  • Assist the Regional manager with all complaints and claim resolution.
  • Attend to technical and sales support as well as proposal co-ordination with commodity coordinators.
  • Attend all meetings as per client requirements.
  • Adhere to all quality and safety requirements of the SGS management system.
  • Perform quality checks on reports/certificates before it is issued to clients.
  • Approve reports/certificates for release to the client.
  • Perform monthly reviews of the commodity coordinators by presenting, win/loss rates for proposals, revenue summaries, and a summary of client satisfaction/dissatisfaction rates to the regional manager monthly.
  • Perform any other reasonable tasks as assigned by direct line manager.

FAQs

What are the primary responsibilities of the Head of Trade Non-Energy Operations?

The primary responsibilities include planning, organizing, managing, and controlling the operations related to Natural Resources Mineral commodities, coordinating inspection activities, managing operational performance, ensuring adequate manpower resources, overseeing fleet management, and performing quality checks on reports.

What qualifications are required for this position?

A National Diploma/Degree in Quality Management and/or Chemical Engineering is required, along with 5 years of proven experience in the sector or relevant functions. Recognized qualifications through Recognition of Prior Learning may also be considered.

Is proficiency in any specific software required for this role?

Yes, proficiency in Microsoft Word and Excel is required for this position.

What type of experience is preferred for candidates applying for this position?

Candidates should have experience related to quality management, chemical engineering, and operations within the mineral commodities sector.

Are there any language requirements for this position?

Yes, proficiency in English (reading, speaking, and writing) is required for this position.

What are the key performance indicators for this role?

Key performance indicators include operational performance metrics, client satisfaction/dissatisfaction rates, win/loss rates for proposals, and revenue summaries.

Will this position involve any client interactions?

Yes, the position will involve liaison and technical support to clients, as well as attending meetings as per client requirements.

Is knowledge of any specific standards necessary for this role?

Yes, working knowledge of ISO 17025 is necessary for this position.

What is expected regarding safety and quality management?

The role requires adherence to all quality and safety requirements of the SGS management system, as well as the continuous improvement of the quality management system.

Who does the Head of Trade Non-Energy Operations report to?

The Head of Trade Non-Energy Operations reports directly to the Regional Manager.

When you need to be sure

Consulting
Industry
10,001+
Employees

Mission & Purpose

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