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Hollister Co. - Brand Representative, Arrowhead Towne Center

  • Job
    Part-time
    Entry Level / Graduate
  • Sales & Business Development
    Hospitality & Retail
  • Glendale
  • Quick Apply

AI generated summary

  • You must have adaptability, attention to detail, and a strong work ethic as a Brand Representative at the Arrowhead Towne Center for Hollister Co. Stores. Be ready to multitask and learn on the job.
  • You will ensure a great customer experience, maintain store presentation, communicate effectively, protect assets, uphold policies, and participate in training and development at Arrowhead Towne Center.

Requirements

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

Responsibilities

  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development

FAQs

What are the key qualities needed to be a successful Brand Representative at Hollister Co.?

A successful Brand Representative at Hollister Co. should be outgoing, stylish, helpful, approachable, warm, relatable, confident, highly social, and customer-focused.

How important is customer service in this role?

Customer service is extremely important in this role, as Brand Representatives at Hollister Co. are expected to anticipate and respond to customer needs, initiate conversations, and prioritize the customer in all interactions.

What should a Brand Representative do to ensure they connect with customers and close sales effectively?

To connect with customers and close sales effectively, a Brand Representative should communicate in a genuine and articulate way, demonstrate relatable and confident behaviors on the sales floor, and always prioritize the customer.

How does awareness of the store environment impact a Brand Representative's performance?

Awareness of the store environment is crucial for a Brand Representative at Hollister Co. as it helps them remain approachable, understand customer needs, and create a welcoming atmosphere that encourages customer engagement.

How can a Brand Representative demonstrate their commitment to providing great customer service?

A Brand Representative can demonstrate their commitment to providing great customer service by always prioritizing the customer, initiating conversations, connecting with customers in a genuine way, and ensuring their interactions are warm and helpful.

Retail & Consumer Goods
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

Hollister Co. is a global retail brand offering casual clothing and accessories for young men and women, inspired by Southern California's laid-back lifestyle. They provide a wide range of products, including jeans, t-shirts, hoodies, and swimwear, catering primarily to teenagers and young adults. Hollister aims to create a carefree and fun shopping experience, both online and in-store, reflecting their beach-themed aesthetics and youthful spirit.