FAQs
What are the key qualities needed for a Brand Representative at Hollister Co.?
The key qualities needed for a Brand Representative at Hollister Co. include being outgoing, stylish, helpful, approachable, warm, relatable, confident, and highly social. It is important to be able to initiate conversations, communicate effectively, and always prioritize the customer's needs.
How should a Hollister Co. Brand Representative engage with customers?
A Hollister Co. Brand Representative should engage with customers by anticipating and responding to their needs, initiating conversations, and connecting with them in a genuine and articulate way. They should demonstrate relatable, confident, and highly social behaviors on the sales floor to ensure a positive customer experience and close sales.
What is the primary focus for a Hollister Co. Brand Representative?
The primary focus for a Hollister Co. Brand Representative is to provide great customer service and ensure the customer is always the first priority. They should demonstrate keen awareness of the store environment, remain approachable and warm, and always prioritize the customer's needs. Closing the sale is also an important aspect of the role.