FAQs
What are the key qualities and characteristics of a successful Hollister Co. Brand Representative?
A successful Hollister Co. Brand Representative is outgoing, stylish, and helpful, with a keen awareness of the store environment. They are approachable, warm, and able to initiate conversations and connect with customers in a genuine and articulate way. They demonstrate relatable, confident, and highly social behaviors on the sales floor to ensure the customer always feels like the first priority.
How important is customer service in the role of a Hollister Co. Brand Representative?
Customer service is crucial in the role of a Hollister Co. Brand Representative. It involves anticipating and responding to customer needs, initiating conversations, and connecting with customers in a genuine and articulate way. Providing excellent customer service ensures the customer always feels like the first priority and helps to drive sales.
What is the main goal of a Hollister Co. Brand Representative on the sales floor?
The main goal of a Hollister Co. Brand Representative on the sales floor is to engage with customers, provide great customer service, and ultimately drive sales. This involves demonstrating relatable, confident, and highly social behaviors, initiating conversations, and connecting with customers in a genuine and articulate way to close the sale. The customer should always feel like the first priority.