FAQs
What qualities does a successful Hollister Co. Brand Representative possess?
A successful Brand Representative at Hollister Co. is outgoing, stylish, and helpful. They are able to anticipate and respond to customer needs, demonstrate a keen awareness of the store environment, and communicate in a genuine and articulate way to connect with customers.
What is the primary focus of a Brand Representative at Hollister Co.?
The primary focus of a Brand Representative at Hollister Co. is providing great customer service by ensuring that the customer is always the first priority. They initiate conversations, demonstrate relatable and confident behaviors, and strive to close sales effectively.
How should a Brand Representative engage with customers on the sales floor?
A Brand Representative should demonstrate relatable, confident, and highly social behaviors on the sales floor. They should always remain approachable and warm, initiate conversations, and connect with customers in a genuine and articulate way to ensure a positive shopping experience.
What role does style play in being a successful Brand Representative at Hollister Co.?
Style is an important aspect of being a successful Brand Representative at Hollister Co. They should be stylish themselves, and able to engage with customers on trends and fashion choices. This helps them to connect with and relate to customers, enhancing the overall shopping experience.
How important is customer service in the role of a Brand Representative at Hollister Co.?
Customer service is extremely important in the role of a Brand Representative at Hollister Co. They should always prioritize the customer, anticipate and respond to their needs, and strive to provide a positive and engaging shopping experience. Good customer service is key to building strong relationships with customers.