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Homelessness Case Officer

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Government & Politics
  • London

AI generated summary

  • You need knowledge in housing legislation, proactive problem-solving, target-driven experience, strong negotiation skills, empathy, excellent organization, and tech proficiency.
  • You will coordinate support for refugees, apply housing legislation, negotiate housing solutions, manage caseloads, assist with community integration, and connect clients to essential services.

Requirements

  • Knowledgeable: Experience or qualifications in housing and homelessness legislation.
  • Proactive: Solution-focused and able to achieve high-quality results in a fast-paced environment.
  • Experienced: Previous work in a target-led environment, with strong negotiation skills.
  • Empathetic: Genuine, empathetic, and able to build strong relationships with clients and partners.
  • Organised: Excellent organisational skills and the ability to manage a busy caseload.
  • Tech-Savvy: Proficient in using computer systems and databases.

Responsibilities

  • Frontline Service Coordination: Provide essential support to refugees at risk of homelessness, working with 7 West London boroughs.
  • Expert Knowledge Application: Utilize your understanding of housing and homelessness legislation to relieve homelessness and sustain tenancies.
  • Target-Driven Solutions: Negotiate with local lettings agents, private landlords, and other agencies to find the best housing solutions for clients.
  • Client Engagement: Manage your caseload effectively, driving engagement and creating co-produced Integration Plans.
  • Community Integration: Assist clients in securing accommodation and integrating into their new communities.
  • Holistic Support: Link clients with education, employment, health, and other support providers.

FAQs

What is the location of the Homelessness Case Officer position?

The position is located in Aldgate.

What is the pay rate for this role?

The pay rate for this role is £13.79 per hour.

What are the working days for this position?

The role is hybrid, requiring 3 days in the office and 2 days from home.

What type of clients will the Homelessness Case Officer be supporting?

The Homelessness Case Officer will support single homeless refugees.

What are the key responsibilities of the role?

Key responsibilities include frontline service coordination, applying expert knowledge of housing legislation, negotiating housing solutions, managing a caseload, assisting in community integration, and providing holistic support.

What qualifications or experience are required for this role?

Candidates should have experience or qualifications in housing and homelessness legislation, previous work in a target-led environment, strong negotiation skills, and be knowledgeable, proactive, empathetic, organized, and tech-savvy.

Is there a preference for candidates with certain experiences?

Yes, we welcome applications from candidates with lived experience.

What is the safeguarding commitment mentioned in the job description?

We are committed to safeguarding and promoting the welfare of adults, children, and young people at risk, and all staff are required to undertake safeguarding training throughout their employment.

Will a DBS check be required for this position?

Yes, a DBS check is required for all positions, and any positive disclosures will be fairly assessed.

How should candidates apply for this position?

Candidates should apply by submitting their CV via the apply button.

Human Resources
Industry
1-10
Employees

Mission & Purpose

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