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Hospitality, Supermarket Assistant

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Waitrose & Partners

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Reading

AI generated summary

  • You must prioritize customer experience, be energetic and self-sufficient, and have catering or hospitality skills. Commit fully to the advertised working hours.
  • You will enhance customer experience by preparing food, building relationships, making recommendations, and prioritizing customer needs for all meals.

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.
  • Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application. We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility.
  • You'll use your excellent relationship building skills, make recommendations and prepare food.
  • How our customers view you will, ultimately, be how they view Waitrose.
  • You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

FAQs

What are the main responsibilities of a Hospitality, Supermarket Assistant at Waitrose?

The main responsibilities include preparing food, building excellent relationships with customers, and ensuring they have a positive experience every time they visit. You will also actively seek opportunities to improve efficiency and productivity within the Partnership.

Do I need any specific qualifications or experience for this role?

While specific qualifications may vary, it is important to have experience in catering and/or hospitality. You should also demonstrate self-sufficiency, energy, and a strong focus on customer service.

Is it necessary to work with open food in this role?

Yes, the position involves work with open food, so you must be comfortable and knowledgeable in that area.

Are there any specific skills required for this position?

Essential skills include excellent relationship building, the ability to think on your feet, and a keen focus on providing a personal experience for customers.

What benefits do I receive as a Partner at Waitrose?

As a Partner, you will enjoy a unique benefits package that includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, and access to exclusive Partnership hotels.

Do I have to commit to specific working hours?

Yes, you must be able to fully commit to the advertised working hours to proceed with your application.

Can I apply for this position if I can only work part-time?

We request that candidates only apply if they can fully commit to the advertised working hours; otherwise, we will be unable to proceed with your application.

Is there a possibility that the job vacancy may close early?

Yes, the vacancy may close early if we receive a high volume of applications, so it is recommended to apply as early as possible.

Will I have a chance to advance my skills through this job?

Yes, the role offers subsidised learning opportunities, allowing you to develop your skills further while working.

Are there opportunities for career growth within the Partnership?

Yes, as a member of the Partnership, you are encouraged to continuously improve and seek out advancement opportunities, contributing to your career growth within the company.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.