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Hospitality, Supermarket Assistant

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must prioritize customer experience, be energetic and self-sufficient, work with open-food, and have catering or hospitality skills. Full commitment to working hours is essential.
  • You will enhance customer experiences by preparing food, building relationships, and proactively ensuring excellent service and productivity in a fast-paced environment.

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us. Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application. We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application. Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility. You'll use your excellent relationship building skills, make recommendations and prepare food. How our customers view you will, ultimately, be how they view Waitrose.
  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

FAQs

What are the main responsibilities of the Hospitality, Supermarket Assistant role?

The main responsibilities include preparing food for customers, building excellent relationships, making recommendations, and ensuring a positive customer experience that reflects the values of Waitrose.

Is prior experience in catering or hospitality required for this position?

Yes, candidates are encouraged to provide details of any catering and/or hospitality skills, qualifications, or experience when applying for this role.

Are there specific working hours I need to commit to?

Yes, candidates must fully commit to the advertised working hours to proceed with their application.

What is the importance of customer interaction in this role?

Customer interaction is crucial as you will be the face of Waitrose; how customers view you directly impacts their perception of the store.

What benefits do Partners receive in this position?

Partners enjoy a unique benefits package that includes staff discounts, subsidized food in Partner dining rooms, discounts in local restaurants, subsidized learning opportunities, and access to exclusive Partnership hotels.

Can I apply for this position if I am unable to commit to the advertised working hours?

No, candidates must be able to fully commit to the advertised working hours, or their application will not be considered.

Is there a chance that the job vacancy might close early?

Yes, the vacancy may close early if there is a high volume of applications, so it is recommended to apply as soon as possible.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.