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Hospitality, Supermarket Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Edinburgh

AI generated summary

  • You must prioritize customer experience, be energetic, self-sufficient, and non-nail biting. Highlight any catering or hospitality skills, and be fully available for the advertised hours.
  • You will engage with customers, build relationships, recommend products, and prepare food, shaping their view of the brand through excellent service during breakfast, lunch, and dinner.

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. For hygiene reasons, successful applicants must be non-nail biters. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.
  • Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application.
  • We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application.
  • Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility. You'll use your excellent relationship building skills, make recommendations and prepare food. How our customers view you will, ultimately, be how they view Waitrose.

FAQs

What are the main responsibilities of a Hospitality, Supermarket Assistant at Waitrose?

The main responsibilities include providing an exceptional customer experience by preparing food, making recommendations, and building relationships with customers to ensure they enjoy their meals at breakfast, lunch, and dinner.

Are there any specific hygiene requirements for this role?

Yes, for hygiene reasons, successful applicants must be non-nail biters, as the role involves working with open food.

What skills and experience are required for this position?

Candidates should have strong relationship-building skills, energy, and a passion for food. Additionally, any catering or hospitality experience or qualifications should be detailed in the application.

Is it necessary to commit fully to the advertised working hours?

Yes, candidates must be able to fully commit to the advertised working hours; otherwise, the application cannot proceed.

What benefits are offered to employees in this role?

Employees enjoy a unique benefits package, including staff discounts, subsidised food in dining rooms, discounts at local restaurants, subsidised learning, and access to exclusive Partnership hotels.

Can the job vacancy close early?

Yes, the vacancy may close early if a high volume of applications is received, so it is recommended to apply as early as possible.

Is previous experience in hospitality or catering necessary?

While it is not strictly necessary, detailing any relevant hospitality or catering experience in your application is encouraged to strengthen your candidacy.

What is the focus of this role?

The primary focus of this role is the customers; providing them with a personal experience and ensuring they leave feeling valued is of utmost importance.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.