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Hospitality, Supermarket Assistant

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose.
  • This role will require work with open-food.
  • You don't wait to be told, you're self sufficient and full of energy.
  • You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.
  • Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application.
  • We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application.
  • Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • It's an ethos each and every Partner works by and you'll carry into your own role too.
  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility.
  • You'll use your excellent relationship building skills, make recommendations and prepare food.
  • How our customers view you will, ultimately, be how they view Waitrose.
  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose.
  • Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food.
  • You don't wait to be told, you're self sufficient and full of energy.
  • You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

FAQs

What are the main duties of the Hospitality, Supermarket Assistant role?

The main duties include ensuring customer satisfaction by providing a personal experience, preparing food, and building excellent relationships with customers while continually seeking opportunities to improve efficiency and productivity.

What essential skills and experience are required for this position?

Candidates should have experience in catering and/or hospitality, be self-sufficient, energetic, and focused on providing excellent customer service. They should also be comfortable working with open food.

Is previous experience in hospitality necessary for this job?

Yes, candidates are encouraged to provide details of any relevant catering and/or hospitality skills, qualifications, or experience in their application.

What benefits do Partners receive in this role?

Partners enjoy a unique benefits package, which includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, and access to exclusive Partnership hotels.

Is there a requirement for full commitment to advertised working hours?

Yes, candidates must fully commit to the advertised working hours; otherwise, their application will not be considered.

Can the job vacancy close early?

Yes, the vacancy may close early if a high volume of applications is received, so early application is recommended.

What qualities are essential for effectively interacting with customers?

Essential qualities include being able to put oneself in the customers' shoes, thinking on your feet, and using judgement to ensure customers feel valued and appreciated during their interaction.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.

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