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Hospitality, Supermarket Assistant

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Waitrose & Partners

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • York

AI generated summary

  • You must prioritize customer experience, be energetic and self-sufficient, have catering or hospitality skills, and commit to the advertised working hours.
  • You will enhance customer experiences by building relationships, recommending products, preparing food, and ensuring every customer feels valued and prioritized.

Requirements

  • You're always putting yourself in our customers' shoes, thinking on your feet to provide them with a personal experience that they love every time they visit Waitrose. Your energy, pace and love of food shines through every minute of every day.
  • This role will require work with open-food. You don't wait to be told, you're self sufficient and full of energy. You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.
  • Please give details of any Catering and/or Hospitality skills, qualifications or experience in your application.
  • We request that candidates only apply for this position if you can fully commit to the advertised working hours, or we will be unable to proceed with your application.
  • Please note we reserve the right to close the vacancy early in light of a large response.

Responsibilities

  • As Partners - members of the Partnership - it's our responsibility to ensure our success for the future.
  • We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible.
  • What our customers enjoy for breakfast, lunch and dinner - and anything in between - is your main responsibility.
  • You'll use your excellent relationship building skills, make recommendations and prepare food.
  • How our customers view you will, ultimately, be how they view Waitrose.
  • You drop everything for your customers - they are your number one focus and you use your judgement to make sure every customer you interact with leaves feeling they matter most to us.

FAQs

What are the main responsibilities of a Hospitality Supermarket Assistant at Waitrose?

The main responsibilities include providing excellent customer service, preparing food for customers, making recommendations, and ensuring that customers have a great experience during their visits.

What skills are essential for this role?

Essential skills include strong relationship building, the ability to provide a personal experience to customers, self-sufficiency, energy, and a passion for food.

Is previous experience in catering or hospitality required?

While previous experience is not strictly required, it is highly encouraged to highlight any catering and/or hospitality skills or qualifications in your application.

What does it mean to be a Partner at Waitrose?

Being a Partner means you are a member of the Partnership with shared responsibility for the company's success. It entails maintaining high productivity, improving processes, and prioritizing customer satisfaction.

Are there any specific working hours I need to commit to?

Yes, candidates must be able to fully commit to the advertised working hours to proceed with their application.

What benefits do Partners receive?

Partners enjoy a unique benefits package that includes staff discounts, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, and access to exclusive Partnership hotels, among other benefits.

Can I apply for this position if I am unavailable for the full working hours?

No, candidates must fully commit to the advertised working hours to be considered for this position.

Will the job vacancy close early?

Yes, the vacancy may close early if a large volume of applications is received, so it is recommended to apply as soon as possible.

How important is customer interaction in this role?

Customer interaction is extremely important, as how customers perceive their experience with you directly reflects on how they view Waitrose.

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Waitrose & Partners

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.