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Host/Hostess

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  • Job
    Full-time
    Entry Level
  • Clarksville

Requirements

  • Skills to Make the Grade – Must be able to organize, plan ahead, and engage in conversation with our guests
  • Job Qualifications – Must be at least 16 years of age
  • Perform the Physical Demands – Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently

Responsibilities

  • Responsibilities will include
  • greeting our guests with friendly conversation
  • using a seating chart to seat appropriately
  • monitoring a waiting list
  • managing a floor chart with available tables
  • communicating with guests who are waiting
  • maintaining the menus, waiting room, and restrooms
  • answering the phones and filling to-go orders when needed

FAQs

What are the main responsibilities of a Host/Hostess at Red Lobster?

The main responsibilities include greeting guests, managing the seating chart, monitoring the waiting list, maintaining the waiting room and restrooms, answering phones, and filling to-go orders as needed.

What skills do I need to succeed as a Host/Hostess?

You need to be organized, able to plan ahead, and engage in friendly conversation with guests.

What are the age requirements for this position?

You must be at least 16 years of age to qualify for this position.

Is lifting required in this role?

Yes, the role requires you to lift up to 20 pounds and perform physical tasks such as bending, kneeling, stooping, and sweeping frequently.

What should I know about Red Lobster’s menu?

You should be familiar with the current “Ultimate Event” and popular menu items to better assist guests.

Are there opportunities for growth within the company?

Yes, Red Lobster offers opportunities for team members to flourish, learn, and grow within the company.

What community initiatives does Red Lobster participate in?

Red Lobster participates in community initiatives like the RL Shares program, which donates millions of pounds of food to Food Banks and Food Shelters across the country.

What recognition has Red Lobster received as an employer?

Red Lobster was named the #1 casual dining employer for its size in Forbes Magazine's 2016 List of America’s Best Employers and Canada’s Best Employers.

What is the work environment like at Red Lobster?

The work environment is energetic, and you will be part of a friendly team that values collaboration and customer service.

Does Red Lobster have any sustainability commitments?

Yes, Red Lobster is committed to sustainable fishing and farming, only serving seafood from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards.

Retail & Consumer Goods
Industry

Mission & Purpose

Red Lobster is a popular American restaurant chain specialising in seafood. They are committed to serving high-quality, freshly prepared seafood dishes at an affordable price. Red Lobster's ultimate mission is to be the global leader in seafood dining by offering an exceptional dining experience that brings people together. Their purpose is to ensure that guests enjoy a memorable meal made from responsibly sourced ingredients, with a focus on sustainability and community engagement.

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