FAQs
What are the working hours for the Host/Receptionist role?
The working hours are 40 hours a week, Monday to Friday from 08:00 to 17:00.
Where is the Exchange Court building located?
The Exchange Court building is located in Liverpool City Centre.
What is the primary purpose of the Host/Receptionist role?
The primary purpose is to provide a range of hospitality, concierge, reception, and light cleaning services, while delivering a welcoming customer experience.
What key responsibilities will I have in this role?
Key responsibilities include delivering positive customer experiences, facilitating events and meetings, managing communal spaces, and building relationships with customers.
What skills and experience are needed for this role?
Skills in hospitality, retail, or other service sectors are needed, along with excellent communication skills, a proactive approach, and the ability to manage your own workload.
Will I be expected to keep the designated areas clean?
Yes, maintaining high standards of cleanliness and tidiness in designated areas is part of the role.
What type of events will I support in this role?
You will support both building and customer events as required.
Are there opportunities for progression within the company?
Yes, there are opportunities for progression in a growing company.
What benefits are offered with this position?
Benefits include 28 days holiday plus your birthday off, volunteer time, a sabbatical after five years, healthcare cash plan, life assurance, pensions, discounts, and enhanced parental leave.
How does Bruntwood support charitable causes?
The Oglesby Charitable Trust, affiliated with Bruntwood, has donated over £25 million to various causes, including arts, education, environment, and health inequality.
Is there an inclusive hiring process?
Yes, Bruntwood actively promotes an inclusive hiring process and welcomes applications from diverse backgrounds.
What should I do if I require adjustments during the interview process?
Please highlight any needed adjustments in your application form, and we will discuss them before the interview if selected.