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Hotel Assessor Mystery Guest (Freelance)

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Ecolab

Nov 3

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • Experience: Minimum 2 years in hotels with proven management success.
  • Analytical Skills: Synthesize data effectively.
  • Language Proficiency: Excellent proficiency in both written and verbal communication in English (additional languages a plus).

Responsibilities

  • Attention to Detail: Meticulously evaluate hotel aspects, from room cleanliness to staff interactions.
  • Accurate Assessments: Develop detailed and consistent evaluations and concise written reports in English.
  • Timeliness: Meet assessment deadlines efficiently.
  • Client Relations: Build positive relationships with property executives.
  • Adaptability: Navigate diverse hotel environments and client expectations.

FAQs

What is the role of a Hotel Assessor Mystery Guest?

The role involves visiting hotels to assess their brand requirements, cleanliness, condition, and overall guest experience.

What qualifications are required for this position?

A minimum of 2 years of hotel business experience in a management role is required, along with excellent analytical and communication skills.

Is this position full-time or part-time?

This position offers the flexibility of freelance work with a full-time schedule.

Do I need to travel for this job?

Yes, you will travel across the EMEA region from Monday to Friday.

Will travel expenses and meals be covered?

Yes, travel expenses and meal allowances will be covered.

What is the training process for new assessors?

You will receive specialized training to evaluate product quality, service, cleanliness, and condition standards.

How do I submit my application?

Details on how to apply should be provided in the job posting; typically, there will be a link or instructions included.

Do I need to speak any languages besides English?

While excellent proficiency in English is required, additional languages are a plus.

What is the nature of the relationship with Ecolab?

This position will partner with Ecolab on an independent consulting basis.

How does the company approach diversity and inclusion in hiring?

Ecolab is committed to fair and equal treatment of associates and applicants and aims to utilize minority, female, and disabled individuals at all workforce levels without discrimination.

Engineering & Construction
Industry
10,001+
Employees
2
Founded Year

Mission & Purpose

Ecolab is a global leader in water, hygiene, and energy technologies and services. The company's mission is to help make the world cleaner, safer, and healthier by providing innovative solutions that protect people and vital resources. Ecolab works with businesses in various industries to optimise water and energy use, maintain clean and safe environments, and improve operational efficiencies, ultimately aiming to enhance sustainability and ensure well-being globally.

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