FAQs
What is the job title for this position?
The job title is Hotel Cleanliness Expert (Room Attendant).
Where is the Protea Hotel by Marriott Mowbray located?
The hotel is located at Liesbeek Avenue off Liesbeek Parkway, Cape Town, South Africa, 7925.
What are the working hours for this position?
This position is a full-time role.
Is this position management or non-management?
This position is for non-management.
Are there any educational qualifications required for this role?
A higher education diploma or equivalent is preferred but no related work experience is required.
What critical competencies are necessary for success in this role?
Critical competencies include interpersonal skills, customer service orientation, teamwork, diversity relations, safety orientation, presentation, dependability, integrity, and a positive demeanor.
What are the key responsibilities of a Hotel Cleanliness Expert?
Key responsibilities include maintaining cleanliness in guest rooms and public areas, responding to guest requests, stocking supplies, and adhering to safety and quality standards.
How important is guest interaction in this role?
Guest interaction is very important as the role involves welcoming guests, addressing their needs, and providing excellent service to enhance their experience.
Is prior supervisory experience necessary for this job?
No supervisory experience is required for this position.
What safety protocols should be followed in this role?
Employees should complete appropriate safety training, follow safety and security policies, report accidents immediately, and practice safe handling of cleaning materials.
Does the hotel have a commitment to diversity and inclusion?
Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive culture.
What should the personal appearance of an employee be like?
Employees must maintain a clean, hygienic, and professional appearance in accordance with company policies.
Can I perform other reasonable duties besides the outlined responsibilities?
Yes, you may be asked to perform other reasonable job duties as requested by supervisors.
How does Protea Hotels by Marriott aim to create memorable experiences for guests?
By ensuring a clean and welcoming environment, anticipating guest needs, and providing personalized service.