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Hôtesse / Hôte - McDonald's Neuchâtel Centre

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McDonald's

20d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must be reliable, professional, fluent in French, and speak an additional language. You should be organized, creative, and inspire colleagues with your engaging personality and neat appearance.
  • You will welcome guests, organize children's parties and kitchen tours, support staff during busy times, assist at the counter, in McDrive, and help with administrative tasks.

Requirements

  • Fiable et professionnel/le
  • Pratique confirmée du français tant à l'oral qu'à l'écrit
  • Pratique d'une langue complémentaire
  • Entregent et style soigné
  • Capacité à organiser des activités
  • Créativité pour émerveiller les jeunes hôtes
  • Engagement et personnalité inspirante pour les collègues

Responsibilities

  • un accueil chaleureux et un contact proactif avec les hôtes
  • l'organisation d'anniversaires d'enfants ainsi que d'ateliers d'activités au sein du restaurant
  • l'organisation des visites de cuisine pour nos hôtes
  • le soutien des équipes du restaurant pendant les heures de forte affluence, au comptoir, au McDrive ou dans le restaurant, ainsi que l'aide aux tâches administratives du restaurant

FAQs

What are the main responsibilities of an Hôtesse/Hôte at McDonald's Neuchâtel Centre?

As an Hôtesse/Hôte, your main responsibilities include welcoming guests warmly, organizing children's birthdays and activities, conducting kitchen tours, supporting the restaurant team during busy periods, and assisting with administrative tasks.

What qualities are we looking for in a candidate?

We are looking for someone who is reliable, professional, enjoys interacting with children, has a creative flair, and can positively inspire colleagues. Proficiency in French (both oral and written) and knowledge of a second language are also desired.

Is previous experience required for this position?

While previous experience is beneficial, a strong enthusiasm for customer service and a willingness to learn are highly valued.

What kind of working environment can I expect?

You can expect a stimulating and multicultural working environment where teamwork is highly emphasized.

Are there flexible working hours available?

Yes, we offer flexible working hours to help you find a rhythm that suits your personal situation.

Do you offer training opportunities?

Yes, we provide both internal and external training programs to help you develop and build a career within our restaurants.

Do you offer any employee discounts?

Yes, all employees benefit from discounts on our products.

Is proficiency in languages a requirement?

Yes, a confirmed practice of French, both orally and in writing, along with a complementary language, is considered an asset.

We’re serving up McDonald’s person by person. City by city. One community at a time. See our stories here.

Retail & Consumer Goods
Industry
10,001+
Employees
1955
Founded Year

Mission & Purpose

McDonald's is a global fast-food chain known for its iconic burgers, fries, and beverages. Since its founding in 1940, McDonald's has focused on delivering consistent, high-quality food with quick service in a family-friendly environment. Their mission is to provide a convenient, enjoyable dining experience for customers worldwide, emphasizing innovation and community engagement. McDonald’s aims to be the world’s best quick-service restaurant by maintaining quality, affordability, and accessibility.