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Housekeeping Associate

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Facilities Management
  • Chennai

AI generated summary

  • You need a high school diploma or G.E.D., at least 1 year of related experience, and no supervisory experience or certifications.
  • You will verify room status, prioritize cleaning, coordinate with departments, address guest needs, maintain safety standards, document issues, and ensure quality in housekeeping tasks.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title for this position is Housekeeping Associate.

Where is the location of the job?

The job is located at Four Points by Sheraton Chennai OMR, Chennai, Tamil Nadu, India.

What is the schedule for this job?

This position is a full-time job.

Is this position management-level?

No, this position is classified as non-management.

What are the main responsibilities of the Housekeeping Associate?

Key responsibilities include verifying room statuses, coordinating cleaning efforts, documenting issues, managing room assignments, and ensuring quality standards in housekeeping.

What is the preferred educational qualification for this position?

The preferred educational qualification is a high school diploma or G.E.D. equivalent.

How much related work experience is required for this role?

At least 1 year of related work experience is required for this role.

Does this position require any supervisory experience?

No, supervisory experience is not required for this position.

Are there any licenses or certifications needed for the Housekeeping Associate role?

No licenses or certifications are required for this role.

What is Marriott International’s policy on diversity?

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive, people-first culture, with non-discrimination on any protected basis.

What kind of support can employees expect from the Four Points by Sheraton team?

Employees can expect to be part of a united community, where everyone is welcome, and support is provided to reach common goals.

Is there a requirement for physical activity in this job?

Yes, the role involves physical activity, including moving, lifting, carrying, and placing objects weighing less than or equal to 10 pounds without assistance.

What kind of work environment does Four Points by Sheraton strive to provide?

Four Points by Sheraton strives to provide a friendly, genuine, and approachable work environment for employees and guests.

Is there an attire policy for this position?

Yes, employees are expected to maintain a clean and professional appearance as per the uniform and personal appearance standards.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.