FAQs
What are the primary responsibilities of a Housekeeping Attendant at Conrad Dubai?
The primary responsibilities include supporting all Housekeeping and Laundry activities, delegating tasks among team members, ensuring high operating standards, providing excellent guest service, and managing the controls of the Housekeeping department.
What qualifications are needed for this position?
The ideal candidate should possess good planning and organizing skills, effective oral and written communication abilities, previous experience in laundry, good interpersonal skills, proficiency with computers and programs like Microsoft Office, and a commitment to delivering a high level of customer service.
What kind of experience is preferred for this role?
Previous experience in laundry is preferred, along with skills in planning, organizing, and delivering excellent customer service.
Is teamwork important in this position?
Yes, working with other team members and maintaining a collaborative team environment is crucial for delivering exceptional guest experiences.
Will I be involved in handling guest preferences and requests?
Yes, you will be responsible for checking guest information in the CRM, ensuring their preferences and requests are met on time.
What type of service is expected to be provided to guests?
An exceptional level of guest service is expected, aligning with Conrad Hotels & Resorts' commitment to sophisticated amenities and personalized service.
Is there a requirement for computer proficiency in this role?
Yes, proficiency at an intermediate level with computers and programs, including Microsoft Office, is required for this position.
Are Housekeeping Attendants responsible for training other team members?
Yes, part of the role involves monitoring the appearance, standards, and performance of all Housekeeping and Laundry team members with an emphasis on training and teamwork.
Will I need to manage Lost and Found items?
Yes, you will be responsible for controlling monthly Lost and Found items and making donations as necessary.
Does Hilton provide a good work culture for its team members?
Yes, Hilton emphasizes a culture where amazing team members are at the heart of providing exceptional travel experiences, reflecting their commitment to personalized service and innovation.