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Housekeeping Executive

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Marriott International

Aug 31

Applications are closed

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    People, HR & Administration
  • Chennai

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience.
  • License or Certification: None

Responsibilities

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Assist Housekeeping management in managing daily activities.
  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
  • Document and resolve issues with discrepant rooms with the Front Desk.
  • Prepare, distribute, and communicate changes in room assignments.
  • Communicate issues to next shift.
  • Complete required paperwork.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for the position available?

The job title is Housekeeping Executive.

What are the primary responsibilities of the Housekeeping Executive?

The primary responsibilities include inspecting guest rooms and public areas for quality standards, managing daily housekeeping activities, coordinating with other departments, documenting and resolving issues, and assisting in hiring and training staff.

What qualifications are required for this position?

A high school diploma or G.E.D. equivalent, at least 1 year of related work experience, and at least 1 year of supervisory experience are required for this position.

Is prior supervisory experience necessary for this role?

Yes, at least 1 year of supervisory experience is preferred for this role.

Is this position full-time or part-time?

This position is full-time.

Where is the job located?

The job is located at Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India.

What physical capabilities are necessary for this role?

Candidates should be able to move, lift, and carry objects weighing up to 55 pounds without assistance, push and pull loaded carts, and stand, sit, kneel, or walk for an extended period during an entire work shift.

Is there any license or certification required for this role?

No specific license or certification is required for this role.

What other responsibilities may the Housekeeping Executive have?

Other responsibilities may include completing required paperwork, communicating changes in room assignments, and performing other reasonable job duties as requested by supervisors.

Does Marriott International promote diversity and inclusion in hiring?

Yes, Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

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