FAQs
What are the main responsibilities of the Housekeeping Supervisor?
The Housekeeping Supervisor is responsible for managing contractor staff, ensuring adherence to quality guidelines, addressing patient complaints, submitting monthly reports, monitoring performance indicators, and overseeing training and development of housekeeping staff.
What qualifications are required for the Housekeeping Supervisor position?
Candidates must be a High School Graduate with at least three years of experience in housekeeping in a lead or supervisory capacity, as well as general knowledge of housekeeping procedures, equipment, and supplies.
Is there a language requirement for this position?
Yes, an excellent command of oral and written English is required, and knowledge of the Arabic language is advantageous but not essential.
What kind of experience is preferred for a Housekeeping Supervisor?
At least three years of experience in housekeeping, specifically in a lead or supervisory capacity, is preferred.
What skills are important for this role?
Important skills include excellent interpersonal and coaching skills, the ability to plan and supervise work, a commitment to quality outcomes, and a flexible "can do" approach.
How does the Housekeeping Supervisor handle adverse incidents?
The Housekeeping Supervisor must address adverse incidents such as patient complaints related to safety, security, hygiene, behavior, and ensure compliance with hospital regulations.
Will the Housekeeping Supervisor participate in management meetings?
Yes, the Housekeeping Supervisor is expected to participate in management and company staff meetings as well as attend other required meetings and seminars.
Is there a focus on quality improvement in this role?
Yes, the Housekeeping Supervisor is expected to participate in quality improvement initiatives within the department.
What reporting responsibilities does the Housekeeping Supervisor have?
The Housekeeping Supervisor is responsible for submitting monthly reports to the Facility Manager, addressing adherence to quality guidelines and tracking strategic goals.
Is training provided for housekeeping staff?
Yes, the Housekeeping Supervisor is responsible for the training and development of housekeeping staff and will establish an in-house training system to address company training needs.