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Housekeeping Supervisor (m/w/d)

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Heidelberg

AI generated summary

  • You need a completed hotel training or initial work experience, good German and English skills, and a passion for teamwork and hospitality.
  • You ensure quality control of guest and VIP rooms, manage cleaning staff schedules, oversee cleanliness, handle repair requests, assist with admin tasks, and train new team members.

Requirements

  • Abgeschlossene Ausbildung im Hotelfach oder erste Berufserfahrung.
  • Gute Deutsch- und Englischkenntnisse.
  • Du bist ein Teamplayer und Dein Herz schlägt für die Hotellerie.

Responsibilities

  • Du übernimmst die Qualitäts- und Standardkontrolle für unsere Gäste- und VIP-Zimmer.
  • Du bist zuständig für die tägliche Arbeitsdisposition der Reinigungsfirmen sowie deren Arbeitsabläufe.
  • Mit Deinem wachsamen Blick gewährleistest Du die Sauberkeit und Ordnung der Zimmer sowie unserer öffentlichen Bereiche.
  • Erstellung und Kontrolle von Reparaturaufträgen gehören ebenso zu Deinem Daily Business wie die Verwaltung von Fundsachen.
  • Du arbeitest eng mit unserem Management Team und übernimmst administrative Arbeiten im Housekeeping Office.
  • Dein Fachwissen gibst Du im Rahmen der Einarbeitung an neue KollegInnen und Auszubildende weiter.

FAQs

What is the job title for this position?

The job title is Housekeeping Supervisor (m/w/d).

Where is the Heidelberg Marriott Hotel located?

The hotel is located at Vangerowstrasse 16, Heidelberg, Baden-Wurttemberg, Germany, 69115.

Is this position full-time or part-time?

This position is full-time.

What type of contract is offered for this position?

An unlimited (unbefristeter) employment contract is offered.

What are the key responsibilities of a Housekeeping Supervisor?

Key responsibilities include quality control for guest and VIP rooms, daily scheduling of cleaning staff, ensuring cleanliness and order, managing repair requests, and providing training to new staff.

What qualifications are necessary for the Housekeeping Supervisor role?

A completed vocational training in hotel management or relevant work experience and good knowledge of German and English are required.

What benefits are provided to employees?

Benefits include employee events, discounts on hotel stays and food & beverage, appreciation awards, and well-being offerings.

Who can I contact for more information about the position?

For more information, you can contact Sonia Oliveira via email at sonia.oliveira[AT]marriotthotels.com.

Are there opportunities for professional development?

Yes, employees are offered a wide range of internal and external training, individual development plans, and good promotion prospects.

Is there a strong team culture within the hotel?

Yes, the hotel promotes a great team spirit with a diverse team, flat hierarchies, and regular feedback.

Does Marriott International promote diversity and inclusion?

Yes, Marriott International is committed to fostering equality and maintaining an inclusive culture where every person matters.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.