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HR Business Partner

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PhonePe

17d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Quick Apply

AI generated summary

  • You need an MBA in HR from a Tier 1 school, 3-6 years in business partnering, strong business acumen, knowledge of HR concepts, results-driven, and proactive problem solver.
  • You will identify talent needs, manage recruitment, oversee performance processes, analyze employee surveys, provide coaching, engage with employees, and ensure effective HR operations.

Requirements

  • MBA - HR from Tier 1 campus with proven working experience of 3-6 years in business partnering
  • Exposure to start up environment is an added advantage.
  • Strong business acumen & understanding of the business
  • Understanding of HR concepts and evolving HR practices
  • Drive for result, able to demonstrate/quantify success relative to established targets and metrics
  • Strong bias for action, problem solving and ownership

Responsibilities

  • Identify workforce requirements (including third party contractors) through liaison with regional sales managers and ensure that requirements are in sync with annual operating plan and organization's operating structure from a perspective of layers, spans, etc.
  • Work with talent acquisition partner to identify different available avenues for sourcing of right talent
  • Review profiles, interview candidates and roll out offers with talent acquisition and business leader to ensure adherence to budgets and to attract right talent in the organization
  • Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines, for the assigned region
  • Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench
  • Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
  • Design and conduct assessment centers for critical transitions
  • Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region
  • Analyze survey results for the functions / businesses handled, identify concern areas, liaise with business heads and draft action plans to mitigate the concerns
  • Expected to provide coaching on managerial and people development to regional managers
  • Partner with regional sales managers to deliver on business targets (revenue, growth, etc.) by providing HR solutions
  • Expected to proactively identify opportunities for increased efficiency and effectiveness
  • Maintain strong individual connect and regular touch points with all employees from the assigned business groups
  • Solve for front-line attrition by doing attrition analysis and taking corrective action
  • Regular visit to sales offices in the regions and interact with the employees.
  • Attend sales review meetings and market visits
  • Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines
  • Oversee the process of payroll for third party employees and ensure timely disbursement of salary to the off-roll employees through vendor

FAQs

What is the primary focus of the HR Business Partner role at PhonePe?

The primary focus is to develop and execute the HR strategy for the Retail organization while partnering closely with the leadership team in the region.

What qualifications are required for this role?

Candidates should have an MBA in HR from a Tier 1 campus and 3-6 years of proven working experience in business partnering.

Is experience in a startup environment preferred?

Yes, exposure to a startup environment is considered an added advantage for this role.

What are the key responsibilities related to talent acquisition in this position?

Key responsibilities include identifying workforce requirements, working with talent acquisition partners to source the right talent, reviewing profiles, conducting interviews, and rolling out offers in collaboration with business leaders.

How does the HRBP contribute to talent management within the organization?

The HRBP oversees the performance management process, facilitates discussions on low performers, enables succession planning, conducts assessment centers, and analyzes organizational health survey results.

Will the HR Business Partner be involved in business partnering activities?

Yes, the HRBP will partner with regional sales managers to deliver on business targets by providing HR solutions and proactively identifying opportunities for increased efficiency.

What kind of employee support does PhonePe provide?

PhonePe offers various employee benefits including insurance, wellness programs, parental support, retirement benefits, and mobility benefits.

Are there opportunities for learning and development in this role?

Yes, the role has a focus on coaching and providing support on managerial and people development.

Is there a focus on employee engagement in this role?

Yes, the HRBP is expected to maintain strong individual connections, conduct regular touchpoints with employees, and address employee queries effectively.

What is the approach to payroll management for third-party employees?

The HRBP will oversee the payroll process for third-party employees and ensure timely disbursement of salaries through the vendor.

Technology
Industry
5001-10,000
Employees

Mission & Purpose

PhonePe is a digital payments platform based in India that enables users to perform a variety of financial transactions through their mobile devices. The company offers services such as money transfers, bill payments, recharges, and online shopping, leveraging the Unified Payments Interface (UPI) for seamless and secure transactions. PhonePe's ultimate mission is to drive financial inclusion by providing a user-friendly, accessible, and secure digital payment solution that caters to a diverse range of users. Their purpose is to simplify financial transactions and promote digital financial services, thus contributing to the broader goal of a cashless economy and enhancing the financial well-being of their user