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HR Business Partner Retail

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PANDORA Jewelry

Jan 8

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Madrid

Requirements

  • A minimum of 5 years’ experience in an HR Business Partner role within a retail or FMCG organization.
  • Proven ability to work effectively in a matrix environment with international stakeholders.
  • Fluency in Spanish and English (knowledge of French or Portuguese is a plus).
  • Excellent MS Office skills (especially Excel and PowerPoint).
  • Ideally, experience with SAP SuccessFactors (SIRH).
  • Solid understanding of National Collective Bargaining Agreements, labor laws, and litigation.
  • Strong expertise in HR management best practices.
  • Exceptional analytical and administrative skills, with meticulous attention to detail.
  • A collaborative mindset with a strong team spirit.
  • Outstanding organizational and planning abilities.

Responsibilities

  • Support Store Managers, alongside RSMs and DSMs, in recruitment for new openings, attrition, and seasonal activities.
  • Advise managers on onboarding activities and assist in establishing effective learning processes for employees.
  • Act as a champion for Pandora’s values, ensuring staff are engaged in living these values.
  • Identify employees with high growth potential and support their development.
  • Analyze staffing needs and provide strategic workforce planning.
  • Coach and support in-store staff, RSMs, and DSMs, offering on-the-job learning opportunities in collaboration with the Training team.
  • Support Payroll & Administration activities, resolving issues related to contracts, administrative tasks, or policies.
  • Act as the first point of contact for store staff.
  • Monitor the correct use of HR systems and ensure compliance with administrative best practices.
  • Communicate company policies effectively to store teams.
  • Track invoices/purchase orders and manage the budget responsibly.
  • Provide analyses, reports, and documentation as required for HR projects.
  • Manage the disciplinary process in collaboration with Store Managers, RSMs, and DSMs.
  • Oversee contractual aspects related to the retail workforce.
  • Handle legal practices and labor law issues to ensure compliance.
  • Manage relationships with Trade Unions and facilitate negotiations when needed.
  • Ensure compliance with HR standards and labor regulations across the Spanish region.

FAQs

What is the location for the Retail HR Business Partner role?

The position is based in Madrid, Spain.

Who does the Retail HR Business Partner report to?

The Retail HR Business Partner reports to the HR Manager Iberia.

What are the main responsibilities of the Retail HR Business Partner?

The main responsibilities focus on recruitment, management & development, administration, and labor law aspects related to the retail workforce.

What is the required experience for this position?

A minimum of 5 years’ experience in an HR Business Partner role within a retail or FMCG organization is required.

Is fluency in other languages important for this role?

Yes, fluency in Spanish and English is required, and knowledge of French or Portuguese is a plus.

What software proficiency is preferred for candidates?

Excellent MS Office skills, especially in Excel and PowerPoint, are required, and experience with SAP SuccessFactors is ideal.

What type of work environment should candidates expect?

Candidates should expect to work effectively in a matrix environment with international stakeholders.

How does Pandora approach sustainability?

Pandora is committed to sustainability and has set targets to reduce greenhouse gas emissions by 50% across its operations and value chain by 2030.

Are there opportunities for employee development in this role?

Yes, the Retail HR Business Partner will support the development of high-potential employees and establish effective learning processes.

What is the company's stance on diversity and inclusion?

Pandora is dedicated to fostering a culture of inclusion and diversity, ensuring that everyone feels respected and valued in the workplace.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.

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