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HR Consulting Director

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Microsoft

17d ago

  • Job
    Full-time
    Expert Level
  • Consulting
    People, HR & Administration
  • Gurgaon

AI generated summary

  • You need 10+ years in HR or business, or a Bachelor’s and 9+ years, along with 5+ years of people management and SPHR/SHRM-CP certification.
  • You will manage and coach HR teams, drive employee experience initiatives, leverage data for insights, oversee HR programs, ensure compliance, and cultivate an inclusive workplace culture.

Requirements

  • 10+ years experience with Human Resources or Business programs/processes
  • OR Bachelor’s Degree AND 9+ years experience with Human Resources or Business programs/processes.
  • 5+ years people management experience.
  • Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP).

Responsibilities

  • The role will manage, coach, and grow a team of HR professionals while fostering an inclusive culture that enables the team members to thrive and do their best work every day.
  • This role will also influence opportunities that will enable the HR function to evolve and improve the HR operating model while keeping Employee Experience at the center of our decisions.
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Model - Live our culture; Embody our values; Practice our leadership principles.
  • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
  • Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.
  • The role will leverage data, technology, and agile methodology to develop quality solutions with speed, ensure key stakeholders are integrated throughout product design, and measure success and impact of solutions/programs.
  • Champions employee experiences by looking beyond process implementation into the lived experiences of employees, managers, and leaders.
  • Provides a vision for and plan for developing programs and activities aimed at creating a positive workplace environment.
  • Oversees and ensures optimal investments in employee experiences while driving to the end-to-end employee experience for business impact.
  • Champions fair and inclusive employee experience for all.
  • Holds their team accountable to resolve issues with the highest complexity, visibility, and risk; addresses misconducts and other serious employee behaviors in partnership with leadership, peers in Human Resources, and Legal profession; establishes and manages the internal escalation process and ensures all escalations are addressed within agreed timelines.
  • Facilitates an open, inclusive, Microsoft values-based environment that enables effective employee relations for a business, region, or geography; guides their team to serve as an objective employee resource and escalation path; may serve as an expert and representative of Microsoft at industry forums, meetings, or events to present and share insights and influence policies.
  • Holds their team accountable in providing consulting services to business leaders on Human Resource (HR) programs, processes, and initiatives; identifies or anticipates needs to improve the managed processes based on analysis; supports peer HR leaders to implement large-scale programs and drive consistency in program delivery within a business, region, or geography; leads the collaboration and partnership within the Human Resource (HR) community.
  • Leads data analytics and organizational health diagnostics by creating analysis plans and leading the collaboration with Human Resources Business Partnership (HRBP); generates and/or presents trends and insights on organizational health solutions; recommends action plans to business leaders based on analytics and business/local needs.
  • Identifies the appropriate approach and leverages resources to enhance manager capability; guides their team to provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and Human Resource (HR) partners in capability building conversations.
  • Leads their area in the collaboration with peer disciplines or professions (e.g., Talent Management, Learning and Development), as well as global Human Resource partners, to contribute insights, leverage resources, and provide capability building support for the leadership of a business, region, or geography via scalable projects, programs, and/or initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication).
  • Manages training needs identified within the business, region, or geography supported; develops implementation plans to address the training needs identified, and partners with peer Human Resource disciplines in developing and coordinating respective trainings as needed.
  • Leads their team to partner with Centers of Excellence on implementing and capitalizing on scalable Human Resources programs and processes (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); manages Human Resources processes for a business, region, or geography by aligning talent plans with business strategic goals.
  • Guides and oversees the identification of needs to design and implement local Human Resource (HR) projects or programs (e.g., critical positions retention, mid-year performance checkpoint) in partnership with business leaders and Human Resource (HR) partners; oversees project planning and execution.
  • Gathers and interprets industry trends about Human Resources programs and processes and identifies execution or communication gaps within a business, region, or geography; develops and proposes action plans to address the gaps in collaboration with peer disciplines (e.g., Human Resources Business Partnership) and business leaders.
  • Interprets and advocates Microsoft values and compliance with Human Resources policies for a business, region, or geography; identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; leads their team in the collaboration with peers in other businesses, regions, or geographies; provides guidance to create standardized/scalable approach for enhancing compliance.
  • Identifies the strategy for the localization/update of policies and procedures related to managed projects and programs; gains approval from business leadership in partnerships with Human Resources policy owners and Human Resources Business Partnership (HRBP).

FAQs

What is the main mission of the HR Consulting organization at Microsoft?

The HR Consulting organization aims to empower Microsoft's business performance and inclusive culture through human-centered, data-driven insights and AI-powered coaching and global solutions for managers and employees worldwide.

What geographic areas does this HR Consulting Director position cover?

This position covers India & South Asia, supporting more than 23,000 employees and 2,500 managers in the region.

What are the key responsibilities of the HR Consulting Director?

The key responsibilities include people leadership, enhancing employee experiences, managing employee relations, providing HR solutions consulting, capability building, leading HR projects and programs, and ensuring operational compliance.

What experience is required for this role?

Candidates need 10+ years of experience with Human Resources or Business programs/processes, or a Bachelor's Degree with 9+ years of relevant experience.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include 5+ years of people management experience and certifications such as Senior Professional in Human Resources (SPHR) or Society for Human Resource Management-Certified Professional (SHRM-CP).

What type of team will the HR Consulting Director be leading?

The HR Consulting Director will manage, coach, and grow a team of HR professionals while fostering an inclusive culture.

How does the HR Consulting organization prioritize employee experiences?

The organization champions employee experiences by leveraging data and technology to create quality solutions, measuring the impact of these solutions, and looking beyond process implementation to enhance the overall workplace environment.

Will this role involve collaboration with other departments or teams?

Yes, the HR Consulting Director will collaborate with the One HR community and other departments, ensuring successful implementation of HR programs and consistency in delivery.

What is Microsoft’s stance on diversity and inclusion in the workplace?

Microsoft promotes a culture of inclusion where everyone can thrive at work and beyond, emphasizing respect, integrity, and accountability.

How is success measured in this role?

Success is measured through key outcomes in employee experiences, operational effectiveness, and by the overall impact on business priorities and strategic goals.

Does this role require travel?

While the job description does not specify travel requirements, positions at this level often do involve occasional travel for meetings and engagements.

Is there an emphasis on data-driven decision making in this role?

Yes, this role emphasizes data-driven decision making to inform strategic opportunities and enhance operational effectiveness within the HR Consulting team.

Technology
Industry
10,001+
Employees
1975
Founded Year

Mission & Purpose

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together. Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.