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HR Operations Specialist

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Wabtec

12d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
  • Pittsburgh
  • Quick Apply

AI generated summary

  • You need a relevant degree or equivalent experience, HR administration background, familiarity with HR systems, MS Office proficiency, strong communication, customer service skills, and a continuous-improvement mindset.
  • You will manage employee lifecycle transactions in Workday, handle ticketing requests, improve HR processes, collaborate with HR leaders, prepare mass uploads, and test Workday upgrades.

Requirements

  • Bachelor’s degree in Human Resources, Business, Information Systems, or relevant field. Equivalent work experience in a similar position may be substituted for education requirements.
  • Experience in HR administration, payroll, and systems, preferably in a Shared Services environment.
  • Experience working within HR systems (such as Workday) and with a ticketing system (such as ServiceNow).
  • Proficient with Microsoft Office Suite
  • Excellent verbal and written communication skills.
  • Ability to provide outstanding customer service through strong understanding of processes and problem-solving capabilities.
  • Continuous-improvement mindset and enthusiasm for improving customer experience.
  • Strong organizational skills, attention to detail, and ability to prioritize multiple tasks.
  • Ability to have fun and maintain a sense of humor.

Responsibilities

  • Manage and conduct employee lifecycle transactions in Workday; partner with HR and Managers to ensure timely processing and onboarding.
  • Handle requests via ticketing system.
  • Identify opportunities to improve HR Ops processes and participate in continuous improvement projects.
  • Cultivate strong relationships with local HR leaders and act as first point of contact for HR Managers.
  • Prepare mass uploads in Workday.
  • Participate in Workday testing for system upgrades, optimizations, or new business processes.
  • Other projects and duties as assigned.

FAQs

What is the primary responsibility of the HR Operations Specialist?

The primary responsibility of the HR Operations Specialist is to provide operational and system support for employee lifecycle transactions within the US and Canada, ensuring strong customer service and driving efficiency by improving operational processes and procedures.

What qualifications are required for this position?

A Bachelor’s degree in Human Resources, Business, Information Systems, or a relevant field is required. Equivalent work experience in a similar position may substitute for educational requirements. Additionally, experience in HR administration, payroll, and systems, preferably in a Shared Services environment, is necessary.

Which HR systems should candidates be familiar with?

Candidates should have experience working within HR systems, such as Workday, as well as with a ticketing system like ServiceNow.

What skills are necessary for success in this role?

Necessary skills include excellent verbal and written communication abilities, strong customer service skills, a continuous-improvement mindset, strong organizational skills, attention to detail, and the ability to prioritize multiple tasks.

What does a typical day look like for an HR Operations Specialist?

A typical day includes managing employee lifecycle transactions in Workday, handling requests via a ticketing system, identifying opportunities for process improvement, fostering relationships with local HR leaders, preparing mass uploads in Workday, and participating in system testing for upgrades or new processes.

What is the salary range for this position?

The salary range for this role is between $77,400.00 and $110,300.00, depending on factors such as training, experience, education, and business needs.

Are there any benefits offered for this role?

Yes, the role includes a variety of benefits, which may include health, welfare, retirement plans, and possibly an annual bonus if eligible.

Is there a commitment to diversity and inclusion in the workplace?

Yes, Wabtec Corporation is committed to embracing diversity and inclusion, fostering a culture that celebrates various experiences and backgrounds, and recognizing that these differences contribute to a better workplace.

What kind of work environment can employees expect at Wabtec?

Employees can expect a supportive work environment that encourages contribution from individuals with diverse backgrounds, experiences, and perspectives, ensuring that everyone feels a sense of belonging and appreciation.

How can I request accommodations for a disability during the hiring process?

If you have a disability or special need that requires accommodation, please let Wabtec know during the hiring process.

Revolutionize the way the world moves for future generations.

Manufacturing & Electronics
Industry
10,001+
Employees
1876
Founded Year

Mission & Purpose

Wabtec is a leading supplier of value-added, technology-based products and services for freight rail, passenger transit and select industrial markets worldwide. Through its subsidiaries, the company manufactures a broad range of products for end markets such as locomotives, freight cars, passenger transit vehicles and power generation equipment, for both original equipment and aftermarket applications. Wabtec also builds new locomotives up to 5,400 horsepower, and provides aftermarket maintenance and services for locomotives and passenger transit vehicles. When you work for Wabtec, you work with some of the most talented and passionate professionals in the industry. Our global team is committed and results-oriented, and that has helped us remain highly competitive in our industry. If you have what it takes, we’d like to hear from you. Learn more at https://www.wabtec.com/careers