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HR Operations Specialist

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Graco

Nov 6

  • Job
    Full-time
    Entry Level
  • Customer Relations
    People, HR & Administration
  • Minneapolis
  • Quick Apply

AI generated summary

  • You need a relevant Bachelor's degree, strong communication skills, attention to detail, ability to manage tasks, and HR knowledge. Experience in HR or customer service is preferred.
  • You will assist employees with HR inquiries, manage benefits enrollment, conduct orientations, maintain records, ensure compliance, improve processes, and support HRIS audits in Workday and Oracle.

Requirements

  • Bachelor's degree in HR or related field or equivalent combination of education and / or experience.
  • 0+ years of experience in Human Resources, Customer Service, or related experience preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Demonstrated ability to keep sensitive information confidential.
  • Exceptional communication and organization skills with a commitment to accuracy and detail.
  • Solutions-orientated with an ability to manage multiple tasks and deadlines simultaneously.
  • Ability to travel to various local Graco sites to provide onsite support as needed.
  • Demonstrates basic HR knowledge.
  • Ability to take initiative/ownership and achieve objectives as required.
  • HRIS (Workday) experience (not required).

Responsibilities

  • Serve as the first point of contact for employees, retirees and managers regarding HR inquiries, such as benefits, retirement, Workday and HR policies.
  • Provide accurate, timely responses to inquiries through phone, email, text, and the HR ticketing system.
  • Assist employees and stakeholders with benefits-related inquiries, such as health insurance, retirement plans, wellness programs, and leave of absence processes.
  • Support the annual benefits enrollment process, including responding to employee questions and ensuring employees understand their options.
  • Conduct new hire welcome paperwork and present during new hire orientation.
  • Maintain accurate records of employee interactions and document inquiries and resolutions in the HR ticketing system.
  • Maintain compliance with I-9, personnel files, and E-Verify.
  • Participate and identify process improvement projects, standardization and simplification of HR processes.
  • Assist functional HR teams with system configuration and testing during semi-annual releases and annual processes.
  • Process unemployment claims and verifications of employment.
  • Process and monitor HRIS audits, reconciliation, and workflows in Workday and Oracle.

FAQs

What is the role of an HR Operations Specialist at Graco?

The HR Operations Specialist acts as the first point of contact for employees regarding HR services, policies, Workday, and processes, handling inquiries, resolving issues, and assisting with various HR-related tasks.

What types of inquiries will I be handling in this role?

You will address employee inquiries related to benefits, retirement, HR policies, Workday, and leave of absence processes.

Is prior HR experience required for this position?

While 0+ years of experience in Human Resources or related fields is preferred, it is not strictly required.

What educational background is necessary for this job?

A Bachelor's degree in HR or a related field or an equivalent combination of education and experience is required.

Will I be responsible for processing unemployment claims?

Yes, processing unemployment claims is one of the responsibilities included in this role.

Do I need to have experience with HRIS (Workday) systems?

Experience with HRIS (Workday) is not required, but it is considered an accelerator for the position.

What kind of support will I provide during new hire orientation?

You will conduct new hire welcome paperwork and present during new hire orientation sessions.

What benefits can I expect working at Graco?

Graco offers comprehensive benefits including medical, dental, stock purchase plan, 401(k), tuition reimbursement, and more.

Is travel required for this position?

Yes, the role may require traveling to various local Graco sites to provide onsite support as needed.

How does Graco support employee career development?

Graco empowers employees to create their own career path and offers support and guidance from managers as they grow within their careers.

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Graco

Manufacturing & Electronics
Industry
1001-5000
Employees
1926
Founded Year

Mission & Purpose

Founded in 1926, Graco (NYSE:GGG) is a world leader in fluid handling systems and components. Graco Inc. supplies technology and expertise for the management of fluids in both industrial and commercial applications. It designs, manufactures and markets systems and equipment to move, measure, control, dispense and spray fluid materials. Graco maintains an aggressive strategy to design and develop new products and systems and distributes through a worldwide network of distributors and other channels. Graco is focused on expanding into new markets through product development and acquisitions.