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HR Outsourcing Specialist

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Dallas

AI generated summary

  • You must have HRIS expertise, knowledge of Healthcare Reform, 5+ years in benefits admin, strong judgment, and a degree. Familiarity with DOL guidelines and carrier systems is essential.
  • You will manage benefits administration, process billing, maintain records, support payroll, coordinate open enrollments, resolve claims issues, and develop communications about health plans.

Requirements

  • Strong knowledge of HRIS/benefits administration systems
  • Good understanding of Healthcare Reform
  • Self-directed, works with minimal supervision
  • Experience in completing root cause analysis of system errors, ability to understand the way data flows, organizational structure in systems
  • Familiarity with carrier administration systems (i.e. BCBS, UHC, CIGNA, Delta, Aetna) and ability to trace a disconnect between the BenAdmin system and the carrier
  • Knowledge of benefit specific guidelines of DOL, IRS, ERISA, HIPAA and PPACA
  • Ability to coordinate the day-to-day operations of employee benefit plans and programs including flexible benefits programs, group medical and life insurance plans, disability programs including FMLA administration, retirement plans
  • General knowledge of Time and Attendance systems, Recruiting systems and General Ledger (GL)
  • Work under steady pressure with frequent interruptions and a high degree of contact by phone or in person
  • Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports
  • Work independently in the absence of supervision
  • A Bachelor’s Degree is required
  • Five or more years of professional experience in benefits administration
  • Occasionally, based on client needs, may need to be able to pass background test and drug screening and answer any applicable COVID-19 questionnaire. This would be at no cost to you and would be based on acceptable testing guidelines as provided by recommendations from the DOL, EEOC, ADA and CDC both at the State and Federal level for business necessity.
  • Legal right to work in the United States

Responsibilities

  • Lockton Dunning Benefits is currently seeking a HRO Specialist, to partner with the HR Outsourcing team in managing and servicing client accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
  • Assist in the administration of various benefits plans for various clients including medical, prescription drug, dental, vision, life insurance, short and long-term disability, flexible spending accounts, wellness plans, and retirement plans
  • Process and audit benefits billing
  • Manage the maintenance and storage of employee benefit records, accurate employee data entry in HRIS/BenAdmin system and appropriate administration of benefits enrollment, retirement and other transactions
  • Prepare benefit deductions for payroll and perform payroll reconciliation
  • Provide research, reporting and analytical support as required
  • Coordinate and correspond with various internal and external contacts, such as benefit carriers, employees and HR department
  • Write and structure internal communications, including proposals, reports and presentations
  • Assist in preparation for executive meetings
  • Collect and assist with analyzing and interpreting health care data using utilization reports from vendors/carriers
  • Develop communications on new plans and policies and communicate new plans, policies, as required to employees and HR
  • Assist with designing new benefit plans
  • Supporting the development of policies related to health and welfare benefits
  • Assist with financial reporting related to the benefits programs
  • Coordinates annual open enrollment activities; schedules and conducts open enrollment and change meetings; oversees preparation and assembly of all materials; supervises the input, audit, company notification, and employee confirmation of changes
  • Answers questions and provides information and general assistance regarding benefits and related human resources programs, plans, policies, procedures, rules, and regulations
  • Provides staff assistance to the Benefits Director; completes and prepares various reports, surveys, and tables; prepares, maintains, and disseminates information and documents as appropriate and necessary
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of benefit administration
  • Prepare correspondence, memos and presentations as they relate to benefit programs
  • Maintain benefit files and Benefits email inbox for clients
  • Provide timely response to employee’s benefit questions
  • Exercise judgment and discretion in seeking advice to ensure compliance with federal laws such as ERISA, HIPAA, COBRA and state laws in regard to the multiple states in which our clients do business
  • Resolve benefit and claims issues
  • Assist with a comprehensive wellness strategy with a benefits-integrated approach

FAQs

What is the job title for this position?

The job title is HR Outsourcing Specialist.

What are the primary responsibilities of the HR Outsourcing Specialist?

The primary responsibilities include assisting in the administration of various benefits plans, processing and auditing benefits billing, managing employee benefit records, preparing payroll deductions, providing research and analytical support, coordinating communication, and assisting with benefit plan design and financial reporting.

What qualifications are required for this position?

A Bachelor’s Degree and five or more years of professional experience in benefits administration are required. Additionally, a strong knowledge of HRIS/benefits administration systems, healthcare reform, and federal laws related to benefits is necessary.

What is the work schedule for this role?

This position is full-time and follows a hybrid work schedule.

Is prior experience needed in specific systems for this role?

Yes, familiarity with HRIS/benefits administration systems and carrier administration systems (e.g., BCBS, UHC, CIGNA) is required.

What kind of environment does Lockton promote?

Lockton promotes a caring culture focused on diversity, equity, and inclusion, where employees are encouraged to grow and advance.

Will I need to conduct open enrollment activities as part of this job?

Yes, coordinating annual open enrollment activities is one of the responsibilities of the HR Outsourcing Specialist.

Are there opportunities for professional development in this role?

Yes, Lockton supports professional development and provides opportunities for employees to grow and advance in their careers.

Is there a requirement to stay updated on trends in benefit administration?

Yes, attending professional group meetings and staying abreast of new trends and innovations in the field of benefit administration is expected.

Can I work independently in this position?

Yes, the role requires self-direction and the ability to work independently with minimal supervision.

Finance
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

What makes Lockton stand apart is also what makes us better: independence. Lockton's private ownership empowers its 10,750+ Associates doing business in over 140+ countries to focus solely on clients' risk and insurance needs. With expertise that reaches around the globe, Lockton delivers the deep understanding needed to accomplish remarkable results.