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HR Service Center Rep, Sr

  • Job
    Full-time
    Senior Level
  • Customer Relations
    People, HR & Administration
  • Pune

AI generated summary

  • You need a high school diploma and five years in HR, including two years in customer service.
  • You will respond to HR inquiries, resolve issues, process personnel actions in HRIS, maintain data integrity, track customer contacts, and assist team members as needed.

Requirements

  • Requires a high school diploma or equivalent, and five years of experience in Human Resources, including two years in a customer service environment.

Responsibilities

  • Under general supervision, provides accurate and prompt responses to a wide range of Human Resources customer inquiries within an HR Service Center. Utilizes knowledge base, documented procedures, policy manuals, HR databases, and other resources to resolve inquiries via telephone, voicemail, or e-mail. Escalates complex to difficult issues that require specific, in-depth knowledge to the appropriate resource. Receives and processes requests for moderate to complex personnel actions in the Human Resources Information System (HRIS) and ensures data integrity is maintained. Tracks all customer contacts and follows up to ensure satisfactory resolution. Serves as a first-level contact for most Human Resources administration issues. Helps other team members as required.

FAQs

What is the job title for this position?

The job title is HR Service Center Rep, Sr.

What are the main responsibilities of this role?

The main responsibilities include providing accurate and prompt responses to HR inquiries, processing personnel actions in the HRIS, tracking customer contacts, and serving as a first-level contact for HR administration issues.

What qualifications are required for this position?

A high school diploma or equivalent is required, along with five years of experience in Human Resources, including two years in a customer service environment.

Where is this position located?

The position is located at Sai Radhe Building 100, 101, Pune, Monaghan, 411001, India.

Is prior HR experience necessary for this role?

Yes, prior HR experience is necessary, specifically five years in Human Resources.

What kind of work environment can I expect?

You can expect an environment focused on innovation, achievement, and career development.

Are there opportunities for growth within the company?

Yes, the company invests in employees and empowers them to grow and develop their careers.

What type of employer is Halliburton?

Halliburton is an Equal Opportunity Employer that makes employment decisions without regard to protected characteristics.

Is this a full-time position?

Yes, this is a full-time position.

How can I apply for this position?

You would need to check the Halliburton careers website or contact their HR department for application instructions.

We collaborate and engineer solutions to maximize asset value for our customers.

Energy
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

We collaborate and engineer solutions to maximize asset value for our customers. Founded in 1919, Halliburton is one of the world's largest providers of products and services to the energy industry. With more than 45,000 employees, representing 130 nationalities in more than 80 countries, the company helps its customers maximize value throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction and completion, and optimizing production throughout the life of the asset.