Logo of Huzzle

Home

Matches

Explore

Manage

HR Service Employee Business Analyst

image

JP Morgan Chase & Co.

18d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Newark

AI generated summary

  • You must be self-motivated, a relationship builder, have strong customer service skills, 3+ years of analytical experience, a Bachelor's Degree, and advanced Excel skills.
  • You will analyze reporting needs, manage employee data uploads, reconcile records, extract data, create reports, update HR systems, and support process improvements and quality communication.

Requirements

  • Self-motivated to take ownership of issues, processes, and projects
  • Effective at building and maintaining relationships with clients at all levels
  • Strong customer service skills with the ability to handle and resolve employee data related issues
  • Proven ability to quickly master end-to-end understanding of processes and procedures effecting the business
  • 3+ years of demonstrated process-oriented, problem solving and analytical skills
  • Bachelor’s Degree required
  • Intermediate to advanced technical skills of Microsoft Excel; must be able to complete V lookup, create pivot tables, graphs, manipulate data from multiple data sources and execute formula functions
  • Ability to execute tasks under aggressive timeframes and multi-task in an ever changing environment

Responsibilities

  • Analyze reporting needs for areas of the team including registration, payments, data reconciliation and compliance reporting.
  • Upload files of employee data into the NMLS registry for creation of the employees’ base record
  • Data extraction from the NMLS website in order to prepare daily and exception processing reports for the Operations team to review and validate data and track compliance
  • Compile information from multiple data sources in order to reconcile employee information against the government’s site (NMLS) and JPMC’s internal HR system of record (i.e., HCM)
  • Manage large amounts of employee and government confidential data via MS Excel and Business Objects and provide customized reports to the lines of business
  • Update HCM records utilizing a status upload process
  • Partner with Team Manager and Stakeholders to ensure appropriate process steps for amending/removing SAFE Act Job Codes are followed in accordance to the Job Code Governance
  • Partner with Team manager to ensure quality defects are communicated appropriately and timely
  • Additionally you will support the Team Manager and SARC team in larger efforts such as process improvement initiatives, and automation efforts.

FAQs

What is the primary responsibility of the HR Service Employee Business Analyst?

The primary responsibility is to assist employees with questions pertaining to the SAFE Act Registration Process, validate and ensure accuracy of data compliance with the SAFE Act, and provide high-quality HR service through incoming inquiries.

What qualifications are required for this role?

A Bachelor’s Degree is required, along with strong customer service skills, effective communication abilities, and a self-motivated attitude to take ownership of issues and processes.

How many years of experience is preferred for applicants?

3+ years of demonstrated process-oriented, problem-solving, and analytical skills are preferred.

What technical skills are necessary for this position?

Proficiency in Microsoft Excel is necessary, with the ability to complete VLOOKUPs, create pivot tables, graphs, manipulate data from multiple sources, and execute formula functions.

What kind of data will I be managing in this role?

You will be managing large amounts of employee and government confidential data, as well as performing data reconciliation and compliance reporting.

How will I communicate quality defects in this role?

You will partner with the Team Manager to ensure quality defects are communicated appropriately and timely.

What initiatives will I support as part of this position?

You will support process improvement initiatives and automation efforts alongside the Team Manager and SARC team.

Is previous experience in HR required for this position?

While HR experience is beneficial, the role primarily emphasizes strong analytical and problem-solving skills within a process-oriented context.

What type of reporting will I be involved with?

You will analyze reporting needs, prepare daily and exception processing reports, and compile information from multiple data sources for reconciliation.

Does JPMorgan Chase offer benefits for this position?

Yes, JPMorgan Chase offers a competitive total rewards package, including comprehensive health care coverage, retirement savings plans, tuition reimbursement, mental health support, and more.

image

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.