HR Support Assistant

Royal Botanic Gardens, Kew

Mar 14, 2024

Applications are closed

Job
Part-time
Entry Level
People, HR & Administration
£23K
London

Requirements

Education and Experience:
Essential:
Educated to GCSE/Level 2 standard or with equivalent experience
Some experience and knowledge of I.T. systems, including e-mail, internet and Microsoft Office applications (Word and Excel)
Experience working in an administrative role
Experience of working constructively as part of a team and ability to identify where assistance is required Desirable
Experience of customer service
Experience of working in a HR team
Job Specific Competencies:
Essential:
Basic understanding of and an interest in the role of HR within an organisation
Displays honesty and integrity in everything they do
Excellent attention to detail and accuracy
Resilient – can deal positively with any setbacks and remain positive under pressure
Flexibility to adapt positively to changing priorities
Proactive ‘can do’ approach to work
Excellent communication and interpersonal skills, including clear and concise writing skills
Good standard of numeracy
Consistently demonstrates discretion, confidentiality and professionalism when dealing with others whether on the phone, in person or via e-mail
Strong team player
Confidence to challenge when appropriate

Responsibilities

General Administration:
Support the HR team by carrying out general administrative duties, including: -
Monitoring enquiries received via the HR Hornbill platform, assisting with the categorisation, allocation and management of enquiries and responding where possible
Monitor and respond to enquiries received via the jobs@kew mailbox
Process purchase orders and invoices on the Finance system liaising closely with the finance team
Admin support to Director of HR, including scheduling HR Departmental meetings, and meetings with Trade Unions
HR Operations Administration:
Accurate, timely, efficient and confidential administration of key HR processes adhering to HR Department standards, policies and procedures. The HR Support Assistant will be allocated responsibilities for a range of HR processes including but not limited to;
Providing administration for the online payslip portal, dealing with queries, unlocking accounts and resetting passwords where requested
Processing reference requests e.g. for mortgages, tenancy, and external employers
Manage the monthly leaver administration processes including file management
HR system administration e.g. scanning and uploading documents to employee records for the HR Administrators and closing unused job posts in the system on a monthly basis as well as keeping individual employee records updated.
Recruitment administration e.g. preparing candidate sift forms for hiring managers
Collect and process relevant documents and paperwork from new starters e.g. Right to Work documentation
Process DBS checks for new starters and current employees
Process pre-employment checks for new starters, including requesting references, working closely with the HR Administrators for support & guidance
Process our ‘You Made a Difference’ recognition scheme vouchers for employees
Running basic reports as required, including reports from Kew’s Exit Survey platform
Deliver or support other departmental activities as required, such as providing support for elements of the HR Administrators roles at peak times as well as providing holiday cover. Support with organisational processes generally such as sustainability and health and safety and providing assistance to colleagues with project work

Royal Botanic Gardens, Kew

Official account for RBG Kew. London attraction, world-famous garden and centre of botanical science & research.

1001-5000

Employees

1759

Founded Year

Mission & Purpose

Kew is the world’s leading botanic gardens, at the forefront of plant and fungal science, a UNESCO World Heritage Site and a major visitor attraction. We want a world where plants and fungi are understood, valued and conserved – because our lives depend on them. We use the power of our science and the rich diversity of our gardens and collections to provide knowledge, inspiration and understanding of why plants and fungi matter to everyone. See www.kew.org for more information or https://careers.kew.org to view our current career opportunities.