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Hub Team Leader

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UPS

8d ago

  • Job
    Full-time
    Senior Level
  • Logistics
  • Milan

AI generated summary

  • You should manage daily service issues, collaborate with staff on processes and safety, ensure customer satisfaction, and facilitate smooth operations. Permanent employee status required.
  • You will manage daily service issues, collaborate with staff on processes and safety, ensure customer satisfaction, and oversee the execution of procedures and systems.

Requirements

  • This position handles day-to-day service issues within an operation.
  • He/She works with hourly and management staff to address process, safety, staffing, and training.
  • This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met.
  • He/She facilitates the smooth execution of procedures and management of systems.
  • Employee Type: Permanent

Responsibilities

  • This position handles day-to-day service issues within an operation.
  • He/She works with hourly and management staff to address process, safety, staffing, and training.
  • This position coordinates the needs and efforts of the operation to ensure customer satisfaction is met.
  • He/She facilitates the smooth execution of procedures and management of systems.

FAQs

What is the primary responsibility of the Hub Team Leader?

The primary responsibility of the Hub Team Leader is to handle day-to-day service issues within the operation, ensuring customer satisfaction and facilitating the smooth execution of procedures and management of systems.

What qualifications are necessary for the Hub Team Leader position?

While specific qualifications are not mentioned, candidates should possess a unique combination of skills and passion, along with experience in operations management, safety practices, and team leadership.

Is this position permanent or temporary?

This position is permanent.

What kind of work environment does UPS promote?

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation, fostering an inclusive and supportive work environment.

What does the Hub Team Leader need to coordinate with staff?

The Hub Team Leader needs to coordinate the needs and efforts of the operation with both hourly and management staff to address process, safety, staffing, and training issues.

Are there opportunities for career development in this role?

Yes, UPS provides roles that cultivate skills and help individuals grow, supporting each team member to become better every day.

How does the Hub Team Leader contribute to customer satisfaction?

The Hub Team Leader ensures customer satisfaction is met by coordinating operational needs, addressing service issues, and facilitating effective procedures.

Is prior management experience required for this position?

While previous experience is not explicitly stated, leading teams and managing operations effectively would be beneficial for this role.

Transportation
Industry
10,001+
Employees
1907
Founded Year

Mission & Purpose

Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re more than 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok.