FAQs
What are the primary responsibilities of the Human Resource Lead?
The primary responsibilities include associate recruitment, hiring, onboarding, benefits administration, employee relations, training, performance management, policy communication, scheduling, and leading cash office functions.
What qualifications are required for the Human Resource Lead position?
A High School Diploma or GED equivalent is required, along with 2-3 years of experience in retail and/or HR.
Is prior HR experience necessary for this role?
Yes, 2-3 years of experience in HR or a related retail environment is required.
What kind of training will the Human Resource Lead provide?
The Human Resource Lead will train all new associates and managers on the scheduling process and system navigation.
What is the work schedule for the Human Resource Lead?
The position is full-time, and a specific work schedule will be determined in collaboration with store management.
Does the Human Resource Lead have any supervisory responsibilities?
Yes, the Human Resource Lead will act as a key-holder and may be responsible for leading support staff as appropriate.
Is confidentiality important in this role?
Yes, maintaining confidentiality is a crucial requirement of the Human Resource Lead position.
Are there any physical requirements for this job?
Yes, the role requires the ability to stand/walk for long periods and work at a safe and steady pace.
How does the Human Resource Lead handle employee relations?
The Human Resource Lead assists with employee relations by witnessing associate coaching and counseling, submitting termination requests, and administering exit interviews.
What tools will the Human Resource Lead need to use?
The Human Resource Lead must have the ability to use a computer keyboard, standard telephone, and other related business equipment.