FAQs
What are the primary responsibilities of the Human Resource Lead?
The primary responsibilities include associate recruitment, hiring, on-boarding, benefits administration, employee relations, training, performance management, policy communication, scheduling, and leading cash office functions.
What qualifications do I need to apply for this position?
A High School Diploma or GED equivalent is required, along with 2-3 years of experience in retail and/or HR.
Is previous HR experience necessary?
Yes, 2-3 years of experience in HR or retail is required for this role.
Will I be responsible for payroll processing?
Yes, you will prepare, process, and meet weekly payroll deadlines while ensuring its accuracy.
What should I expect during the onboarding process for new associates?
You will ensure that onboarding is executed proficiently, accurately, and in a timely manner, including I-9/E-Verify and background check compliance.
What physical requirements are there for this job?
The position requires the ability to stand/walk for long periods, work at a safe and steady pace, and handle files, including bending and stooping.
Will I need to maintain confidentiality?
Yes, maintaining confidentiality is a must in this role.
Who do I report to as the Human Resource Lead?
You will report to the Human Resource Manager or the Store Manager.
How will I be involved in employee relations?
You will assist with employee relations by witnessing coaching and counseling sessions, submitting termination requests as directed, and administering exit interviews.
Is training required for new associates?
Yes, training is required, and you will be responsible for training all new associates and managers on the scheduling process and system navigation.
Will I have key-holder responsibilities?
Yes, as a Human Resource Lead, you will act as a key-holder and lead the support staff as appropriate.
How is the store schedule created?
You will partner with store executives to create a store schedule that meets the store budget, base staffing, and weekend percent guidelines while minimizing edits.