Logo of Huzzle

Home

Matches

Explore

Manage

Human Resources Consultant

image

ADP

14d ago

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • Tempe

AI generated summary

  • You need 3-5 years in consulting or HR roles, customer service success, and either a degree, relevant experience, or military background. HR certification required within the first year.
  • You will resolve client issues, educate on best practices, exceed expectations, and communicate effectively while leveraging HR and ADP product expertise to support clients.

Requirements

  • At least 3-5 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 3-5 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

What is the primary role of a Human Resources Consultant at ADP?

The primary role is to serve as a trusted advisor to clients, using HR experience and consulting skills to solve their critical business challenges while ensuring client satisfaction.

What qualifications are required for this position?

The position requires at least 3-5 years of professional consulting experience or equivalent experience in a systems-related organization, as well as experience in a customer service or human resources environment.

Is a college degree mandatory for this position?

No, a college degree is not mandatory; relevant experience or military experience can also be acceptable.

Are there opportunities for career advancement at ADP?

Yes, ADP offers career advancement opportunities throughout your career journey.

What kind of training does ADP provide for this role?

ADP provides award-winning training and ongoing development opportunities to set you up for success in the role.

Are HR certifications preferred for this position?

Yes, HR certification is preferred or candidates should be willing to pursue one within the first year.

Can I work remotely as a Human Resources Consultant?

Yes, the position offers a hybrid work model with options for remote work.

What type of benefits does ADP offer its employees?

ADP offers best-in-class benefits starting on Day 1, including health benefits, mental health support, and company-paid time off for volunteering.

What is the company culture like at ADP?

ADP fosters a culture that values equity, inclusion, and belonging, encouraging diverse perspectives and insights.

How does ADP support employees’ mental health and well-being?

ADP emphasizes mental health and well-being, providing resources and support to help employees take care of themselves and each other.

image

ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings