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Human Resources Consultant III

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ADP

19d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • San Diego

AI generated summary

  • You need 5-8 years in consulting or HR, customer service experience, and skills over a degree. Military experience is valued. HR certification is required within the first year.
  • You will troubleshoot HR issues, exceed client expectations through effective communication, and educate clients and team members on best practices and ADP solutions.

Requirements

  • At least 5-8 years of professional consulting experience or equivalent experience as a practitioner in a systems-related organization
  • At least 5-8 years of experience in a customer service or human resources environment, with proven ability to produce positive results
  • A college degree is great but not required. What's more important is having the skills to do the job. If you don't have a college degree, other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • HR Certification or willing to pursue in the first year

Responsibilities

  • Research, Troubleshoot, and Resolve. You will serve as an HR expert to ADP's largest clients and support ADP's most complex products/technologies. You will solve client problems - taking a broad perspective to identify solutions. You will work independently to resolve issues. You will also work proactively with clients to provide information, best practices, and training on ADP solutions.
  • Communicate and Exceed Client Expectations. You will use your strong interpersonal skills, HR, and ADP product knowledge to communicate with clients and resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
  • Provide Recommendations and Educate. You will interpret internal or external business issues and recommend solutions/best practices to ADP leadership and clients. You will share knowledge and best practices with less experienced Consultants and Specialists at ADP.

FAQs

What is the primary role of a Human Resources Consultant III at ADP?

The primary role is to serve as a trusted advisor to clients, using HR experience, ADP product expertise, and consulting skills to address their most critical business challenges.

What are the required qualifications for this position?

Candidates should have at least 5-8 years of professional consulting experience or equivalent experience in a systems-related organization, along with 5-8 years of experience in a customer service or HR environment, demonstrating a proven ability to achieve positive results.

Is a college degree required for this position?

A college degree is preferred but not required; relevant experience or military experience can also be acceptable alternatives.

What kind of training and support does ADP provide for this role?

ADP offers top-ranked training and world-class service guidelines to support employee success, growth, and continued learning.

How does ADP promote a culture of inclusion?

ADP values equity, inclusion, and belonging, creating a safe space for diverse perspectives and insights, while also offering opportunities to connect through Business Resource Groups.

Are there opportunities for career advancement within ADP?

Yes, ADP provides plenty of career advancement opportunities in an agile, fast-paced environment.

What benefits does ADP offer to its employees?

ADP offers a comprehensive benefits package including medical, dental, vision, life insurance, matched retirement savings, wellness programs, short- and long-term disability, and paid volunteer time off, among others.

What is the compensation range for the Human Resources Consultant III position?

The compensation for this role ranges from $57,100.00 to $116,100.00 per year, depending on factors such as location, skills, and relevant experience.

Does ADP prioritize mental health and well-being?

Yes, ADP emphasizes mental health and well-being by providing support and resources for their associates to ensure exceptional service to clients.

What is ADP's commitment to diversity and equal employment opportunity?

ADP is committed to an inclusive, diverse, and equitable workplace, providing equal employment opportunities regardless of any protected characteristic.

Are HR certifications preferred for this role?

Yes, an HR certification is preferred, or candidates should be willing to pursue one within the first year of employment.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings