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Human Resources Manager

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Marriott International

1mo ago

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
  • Providence

AI generated summary

  • You need a high school diploma and 4 years of experience in HR or management, or a 2-year degree and 2 years of experience in a related field.
  • You will manage HR operations, oversee recruitment and training, ensure compliance, handle employee relations, and support performance management and benefits administration.

Requirements

  • High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.
  • OR
  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

Responsibilities

  • The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.
  • Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
  • Establishes and maintains contact with external recruitment sources.
  • Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
  • Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
  • Oversees/monitors candidate identification and selection process.
  • Provides subject matter expertise to property managers regarding selection procedures.
  • Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.
  • Performs quality control on vendor partner’s performance regarding applicant sourcing and selection.
  • Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
  • Prepares, audits and distributes unemployment claim activity reports to property management.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures that department has the available resources on hand to administer employee benefits.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees are cross-trained to support successful daily operations.
  • Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
  • Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
  • Ensures attendance by all new hires and participation of the leadership team in training programs.
  • Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
  • Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
  • Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
  • Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.
  • Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
  • Partners with Loss Prevention to conduct employee accident investigations, as necessary.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
  • Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
  • Ensures medical records are maintained in a separate, secure and confidential medical file.
  • Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
  • Communicates property rules and regulations via the employee handbook.
  • Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
  • Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
  • Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.
  • Manages Workers Compensation claims to ensure appropriate employee care and manage costs.
  • Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).

FAQs

Is this position eligible for bonuses?

Yes, this position is bonus eligible.

What qualifications are required for the Human Resources Manager position?

A high school diploma or GED with 4 years of experience in human resources or a related area, or a 2-year degree in Human Resources, Business Administration, or a related major with 2 years of experience is required.

Where is the job located?

The job is located at Aloft Providence Downtown, 191 Dorrance Street, Providence, Rhode Island, United States.

What are the available working hours?

This is a full-time position.

What types of employee benefits are offered?

The benefits include comprehensive health care, 401(k) plan with up to 5% company match, employee stock purchase plan, accrued paid time off, life insurance, group disability insurance, travel discounts, and more.

Are there opportunities for employee development?

Yes, the HR Manager will support a departmental orientation program and facilitate ongoing training initiatives for employees.

What is the salary range for this position?

The salary range for this position is $65,000 to $84,000 annually.

Does this position involve managing employee relations?

Yes, the HR Manager will assist in maintaining effective employee communication channels and addressing employee concerns.

What is the company's stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Are there any legal or compliance responsibilities associated with this role?

Yes, the HR Manager must ensure compliance with documentation, employee file management, safety policies, and manage Workers Compensation claims, among other responsibilities.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.