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Human Resources Officer - Protea Hotel by Marriott Midrand

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Marriott International

Nov 6

Applications are closed

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration

Requirements

  • Diploma or Degree in Human Resources
  • At least 3 years of related work experience
  • No supervisory experience is required

Responsibilities

  • Assist and support management and the leadership team with handling and resolving Human Resources issues.
  • Assist employees with internal and external transfer requests and procedures.
  • Monitor and assist managers/supervisors with hiring processes and issues.
  • Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification.
  • Maintain applicant flow, drug screen, orientation and transfer request logs.
  • Create and maintain new hire and personnel files and enter them into Human Resources Information Systems.
  • Assist with orientation of new employees.
  • Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
  • Ensure accurate maintenance of all employee records and files (e.g., interview documents, employment verification documents).
  • Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
  • Inform Human Resources management of issues related to employee relations within the division or property.
  • Create and maintain filing systems.
  • Generate Human Resources data reports as necessary.
  • Answer phone calls and record messages.
  • Create and type office correspondence using computer.
  • Serve as Human Resources subject matter expert and participate on project teams.
  • Train new hires on Human Resources processes, programs, policies, information systems, etc.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • Monitor all hiring and recruitment processes for compliance with all local laws and company policies and standards.
  • Assist employees with internal and external transfer requests and procedures.
  • Monitor and assist managers/supervisors with hiring processes and issues.
  • Coordinate and conduct applicant drug screens, reference checks, background checks, and Identity number verification in accordance with company procedures.
  • Maintain applicant flow, drug screen, orientation and transfer request logs.
  • Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete employment verification forms.
  • Create and maintain new hire files and enter them into appropriate HR System.
  • Create new employee personnel file.
  • Assist with orientation of new employees.
  • Train new hires on Human Resources processes, programs, policies, information systems, etc.
  • Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.
  • Maintain confidentiality and security of employee and property records, files, and information.
  • Ensure accurate maintenance of all employee records and files (e.g., interview documents, employment verification forms, reference checks, applicant self-identification forms, department orientation check list).
  • Answer phone calls and record messages.
  • Create and type office correspondence using computer.
  • Create and maintain filing systems.
  • Generate Human Resources data reports as required or as requested.
  • Serve as Human Resources subject matter expert and participate on project teams.
  • Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.
  • Inform Human Resources management of issues related to employee relations within the division or property.
  • Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.
  • Assist and support management and the leadership team with handling and resolving Human Resources issues.
  • Maintain confidentiality of proprietary materials and information.
  • Follow company and department policies and procedures.
  • Protect the privacy and security of guests and coworkers.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
  • Talk with and listen to other employees to effectively exchange information.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
  • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
  • Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools and systems.
  • Support all co-workers and treat them with dignity and respect.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance.

FAQs

What is the job title for this position?

The job title for this position is Human Resources Officer at Protea Hotel by Marriott Midrand.

Where is the location of the job?

The job is located at Protea Hotel Midrand, 14th Street, Midrand, South Africa, 1685.

What type of employment schedule is offered?

The position is offered on a full-time basis.

Is this position remote?

No, this position is not located remotely; it requires on-site presence.

What are the primary responsibilities of the Human Resources Officer?

The primary responsibilities include assisting management with HR issues, supporting the hiring process, maintaining employee records, assisting with employee orientation, and ensuring compliance with HR policies and regulations.

What qualifications are required for this position?

A Diploma or Degree in Human Resources is required for this position.

How much related work experience is necessary?

At least 3 years of related work experience is required.

Is supervisory experience required for this role?

No supervisory experience is required for this position.

What competencies are critical for this role?

Critical competencies include analytical skills, interpersonal skills, communication skills, organization, integrity, dependability, and time management.

What type of reports will the Human Resources Officer be responsible for generating?

The Human Resources Officer will generate data reports related to Human Resources as necessary or as requested.

Will the Human Resources Officer assist in the recruitment process?

Yes, the officer will assist in monitoring hiring processes, screening resumes, and conducting interviews.

What personal attributes are important for this position?

Important personal attributes include a positive demeanor, adaptability, initiative, and stress tolerance.

What does the hotel expect in terms of employee appearance?

Employees are expected to maintain a clean and professional appearance, ensuring uniforms and personal grooming comply with company policies.

Are there any physical requirements for the job?

Yes, the position requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 5 kilograms without assistance.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

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